Credit Control & OTC Specialist

Infosys Poland Sp. z o.o.; Polska; Hybrid; PLN 180,000 - 240,000; Full time

Job summary

A leading IT services company in Poland is seeking a candidate for an Accounts Receivable role. The ideal applicant must have a university degree, at least two years of relevant experience, and fluency in English and French at C1 level. Responsibilities include evaluating customer credit applications, monitoring overdue accounts, and collaborating with various departments. The position offers a performance bonus, opportunities for professional growth, and a hybrid work model.

Benefits

Performance bonus twice a year

Private medical care

Flexible starting hours

Access to training platform

Hybrid work model

Qualifications

• Minimum 2 years of experience in Accounts Receivable.
• Very good knowledge of Excel including VLOOKUP and PIVOTS.
• Strong analytical skills to assess credit risks.

Responsibilities

• Evaluate customer credit applications and conduct credit checks.
• Monitor accounts receivable aging reports and follow up on overdue invoices.
• Collaborate across departments to resolve billing discrepancies.

Skills

English (C1)

French (C1)

Excel Skills

Analytical Skills

Verbal Communication

Written Communication

Education

University Graduate

Job description

Infosys Poland sp. z. o. o. Lodz

We are looking for a candidate with:

• Knowledge of English and French at least C1 level - essential for client communication purposes
• At least 2 years of experience in Accounts Receivable as a main process
• University graduate
• Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
• Excellent verbal and written communication skills to interact with clients and internal teams professionally.
• Strong analytical skills and attention to detail to assess credit risks and manage accounts effectively

Your key activities:

• Evaluate customer credit applications and conduct credit checks to assess creditworthiness and establish credit limits.
• Monitor accounts receivable aging reports, identify overdue invoices, and follow up with customers to ensure timely payment.
• Collaborate with sales, customer service, and finance departments to resolve billing discrepancies, disputes, and customer inquiries.
• Maintain accurate records of customer accounts, payment history, and collections activities in the accounting system.
• Prepare and analyze credit risk reports, delinquency reports, and bad debt provisions, and recommend appropriate actions to mitigate risks.
• Adhere to Standard Operating Procedures and propose any improvements in the process
• Resolve queries
• Prepare reports when required by the Supervisor
• To contact the Supervisor as soon as possible if there is a potential problem

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical), group internal trainings online and onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use French language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, opportunity to take advantage of free meetings with a psychologist
• Stable employment based on an employment contract
• No trial period in the contract
• IT equipment is provided
• Additional social bonuses
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (3 workdays from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback