Coordinator, Customer Order Management with Swedish

Kemira; Województwo pomorskie; On-site; PLN 120,000 - 180,000; Full time

Job summary

A global sustainable chemistry leader based in Poland is seeking a Coordinator, Customer Order Management proficient in Swedish and English. This role involves data entry, resolving complaints, and customer communication. Ideal candidates should have at least one year of experience in order management and strong interpersonal skills. Join us for a stable job in an international organization with growth opportunities.

Benefits

Stable job in an international organization

Possibility to grow within the company

Friendly, international atmosphere

Qualifications

• At least 1 year of functional experience in order management or customer service.
• Additional language would be an asset.

Responsibilities

• Correct data entering per each order to ensure correct deliveries and invoices.
• Registering and resolving transportation complaints.
• Contacting customers regarding their order.
• Cooperating with the logistics department.

Skills

Fluent in Swedish

Fluent in English

Good practical knowledge of MS Office

Communication skills

Interpersonal skills

Tools

SAP

Job description

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Title: Coordinator, Customer Order Management with Swedish

Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day.

At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. Learn more about Kemira at www.kemira.com/careers .

We are now looking for aCoordinator, Customer Order Management with proficiency in Swedish to join our Customer Service Department in the Water Solution segment.

Kemira’s Business Service Center in Gdańsk, Poland is a multifunction service center with customer service, procurement, finance and administration and IT operations. It is a dynamic and multicultural center that values openness, cooperation and partnership.

In this role you will be responsible for:

• correct data entering per each order to ensure correct deliveries and invoices,
• registering and resolving transportation complaints,
• contacting customers via different communication channels regarding their order, order confirmation, shipment details,
• cooperating with logistics department

What you’ll bring to the team:

• position requires fluent both Swedish and English
• SAP knowledge would be an asset
• additional language would be an asset
• at least 1 year of functional experience in order management or customer service
• good practical knowledge of MS Office tools
• very good communication and interpersonal skills

What you can expect from us:

• stable job in international organization
• possibility to grow within company’s structures
• high company standars and culture
• friendly, international atmosphere

Ready to create better every day? Join Kemira!
For more information, please contact Marta Siudak , Manager P&C by email:[e-mail]

Please apply with CV no later than 30th September 2025 at Kemira.com/Careers.

Kemira is a global leader in sustainable chemical solutions for water-intensive industries. Our customers include industrial and municipal water treatment operators, and pulp & paper industry among others. We provide the best-suited products and services to improve our customers’ product quality, process, and resource efficiency. Our focus is on water treatment, renewable solutions, and digital services. In 2023, Kemira had annual revenue of around EUR 3.4 billion and around 5,000 employees. Kemira shares are listed on the Nasdaq Helsinki Ltd. www.kemira.com