Continuity of Business Testing Coordinator

Citigroup Inc.; Warszawa; Hybrid; PLN 152,000 - 259,000; Full time

Benefits offered by this job

Pension plan 6% PPE

Private medical care

Life insurance

Employee assistance program

Parental leave

Sport card

Volunteer day

Flexible benefits cafeteria

Job summary

Citigroup Inc. in Poland is seeking a Continuity of Business Testing Coordinator to partner with Application Teams for test planning and execution of a DOS testing program across a portfolio of applications.

You will ensure major deliverables are met on time, clarify objectives, handle queries, and support Fusion. The role requires strong analytical and communication skills, the ability to lead virtual teams, and experience in business continuity testing and infrastructure environments.

Qualifications

• 3-5+ years of experience in continuity planning or testing.
• Subject matter expert in at least one security and/or COB technology or Enterprise Resilience discipline.
• Basic knowledge of Business Continuity principles and regulatory compliance.

Responsibilities

• Coordinate end-to-end test planning and execution for DOS Tests across applications.
• Communicate with stakeholders to share information timely and professionally.
• Support test planning meetings and provide testing guidance to Lead BRCs.
• Collaborate with testers to validate test results and document lessons learned.
• Guide stakeholders on technical recovery and testing capabilities.
• Contribute to ongoing improvements to the DOS Testing Framework.

Skills

Test planning

DOS Testing

Stakeholder coordination

English communication

Project management

Data analysis

Virtual team leadership

Education

BS/BA degree

Business Continuity Institute/DRII membership desirable

Job description

The Continuity of Business Testing Coordinator

is professional who is responsible for working with the Application Teams in their test planning and execution for a portfolio of applications that are participating in a scheduled DOS Testing event. This includes ensuring major deliverables are met on a timely basis, clarifying objectives/criteria, handling testing queries, and providing Fusion support.

The role requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Excellent communication and diplomacy skills are required.

Responsibilities

• Communication with stakeholders to assure information is shared timely and professionally.
• Application coordination, end-to-end test planning and execution for Denial of Service (DOS) Tests:
  • Data Center and Tech Room Site DOS Test, Quarterly and Stand-Alone DOS Test.
  • EUC Testing.
  • Production Swing Testing.
• Support the Business Coordinator as part of Lead BRCs Test Planning meetings and provide testing guidance.
• Collaboration with Business Coordinator and Business Functionality Testers to validate test results.
• Perform postmortem/lesson learnt review with Application Teams for application failures and assure proper categorization in Fusion.
• Provide guidance to stakeholders on technical recovery and testing capabilities.
• Contribute to continual improvements and enhancements to the DOS Testing Framework.

Knowledge/Experience

• 3-5+ Years of experience
• Subject matter expert in at least one security and/or COB technology or Enterprise Resilience discipline.
• Basic knowledge of Business Continuity principles and procedures across all aspects of business continuity planning and regulatory compliance
• General appreciation of the technical environment is desirable (like Infrastructure, Data Center organization structure, Mainframe environment)
• Knowledge of disaster recovery methodologies and technical testing strategies would be advantageous

Skills and Qualifications

• Ability to analyze and review large data volumes.
• Excellent communication and presentation skills, written and verbal in English.
• Ability to lead without authority, coordinate virtual teams.
• Ability in managing tasks within virtual teams, and remote staff
• Ability to manage challenging and/or conflict situations.
• Ability to work against fixed deadlines and prioritize deliverables.
• Project management skills.
• Ability to manage a discipline across a region, where local regulations may apply.
• Understanding of Infrastructure and Data Center/Tech Room organization structure and processes.
• Business Continuity experience would be an advantage.
• Knowledge of disaster recovery methodologies and technical testing strategies would be an advantage.
• Understanding of Application Development and/or Infrastructure Development environment, including cloud and/or mainframe and/or robotics environments would be advantageous.

Development Value

• Expand knowledge of Technology Infrastructure as new technologies (e.g., cloud, robotics, etc.) are introduced
• Develop relationships between the Line of business COB/SME and the Regional DOS Testing Team
• Constant interaction with Application Coordinators and Business Coordinators; provide guidance and support on DOS Testing related questions/issues

Education & Qualifications

• BS/BA degree or compensating years of experience
• Business Continuity Institute or DRII membership highly desirable

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company's Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit - a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

#LI-KK5

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

Job Family Group

Corporate Services

Job Family

Enterprise Resilience

Time Type

Full time

Primary Location Full Time Salary Range

151920,00zł - 258680,00zł

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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