Content Moderator with Polish and English (relocation to Lisbon provided)

CallForTalents; Katowice; On-site; PLN 41,000 - 49,000; Full time

Benefits offered by this job

Meal allowance

Welcome bonus

Complexity bonus

Private health insurance

Job summary

CallForTalents in Lisbon, Portugal, seeks a Content Moderator to maintain quality and safety standards for an e-commerce platform. You will review content, make rational decisions, and ensure compliance with policies, drawing on local market expertise and language skills.

The role requires native Polish and English (B2) proficiency, flexibility for 24/7 rotative shifts, and careful attention to detail. Benefits include meal allowance, a welcome bonus, a small complexity bonus, and private health

Qualifications

• Polish language proficiency at native level.
• English proficiency at B2 level or higher.
• Ability to make rational decisions with local market context.
• Capable of ensuring policy and legal compliance and content safety.
• Flexibility to adapt to policy changes and shifting schedules.
• High level of attention to detail and accuracy.

Responsibilities

• Guarantee quality and safety standards for the e-commerce platform.
• Review content and make rational, policy-compliant decisions.
• Leverage local market expertise and language skills.
• Stay knowledgeable about leading e-commerce products and services standards.
• Review content within service levels and latency targets.
• Ensure policy compliance and safety of uploaded content; escalate as needed.

Skills

Polish language

English B2

Decision making

Policy compliance

Attention to detail

Adaptability

Job description

• Please note that this position provides relocation support to Lisbon, Portugal.***

• Please note that this position provides relocation support to Lisbon, Portugal.***

The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.

In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.

Responsibilities:

• Guarantee products and services standards within the e-commerce platform;
• Make rational decisions, leveraging local market expertise;
• Ensure high standards of quality while reviewing content;
• Become and remain knowledgeable about leading e-commerce products and services standards;
• Review content within agreed latency Service Levels and quality standards;
• Ensure policy/legal compliance and safety of content uploaded to the platform;
• Escalate issues to the company in accordance with established procedures.

Requirements:

• Native-level Polish proficiency
• English proficiency at B2 level or above;
• Ability to make rational decisions with local market expertise;
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;
• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;
• High level of attention to detail and accuracy.

Location:

Lisbon, Portugal

Work model:

On-site

Schedule:

24/7 rotative shifts (Monday to Sunday) with 2 rotative days off

Perks:

• Meal allowance of €154 per month
• €1,000 welcome bonus, paid over 12 months in addition to the base salary
• €45 monthly complexity bonus
• Private health insurance

Remuneration:

€920 gross per month, paid in 14 instalments

Total remuneration + perks

= €1,380

Relocation:

Optional accommodation - a room in a shared apartment with all bills included (€280 deduction per month) + bureaucratic support