Content Moderator (Junior Data Reviewer) with English and Polish

careersinpoland; Kraków; On-site; PLN 40,000 - 60,000; Full time

Job summary

A leading global professional services company is seeking a Content Moderator (Junior Data Reviewer) fluent in English and Polish. The role involves content review and adherence to client guidelines. Ideal candidates will have excellent communication skills and previous customer service experience. This position allows for flexible working hours, with morning, evening, or night shifts available in Kraków.

Qualifications

• Excellent comprehension and communication skills in English and Polish.
• Ability to perform duties objectively, devoid of biases.
• Previous experience in customer service or content moderation is a plus.

Responsibilities

• Review and classify content according to client guidelines.
• Investigate and resolve complex content issues.
• Participate in training programs for optimal development.

Skills

Coping skills

Emotional resilience

Communication in English

Communication in Polish

Critical thinking

Attention to detail

Job description

Overview

Content Moderator (Junior Data Reviewer) with English and Polish – Accenture

Level: intern/junior • Working hours: Full time • Remote recruitment

Published: 2025/09/30

Responsibilities

• Review, classify and/or remove content according to client guidelines, using specific tools and channels
• Understand and remain updated on changing client policies and guidelines
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
• Serve as an advocate for the user community
• Participate in process improvement initiatives that improve quality and efficiency of work
• Participate in continuous training programs and workgroup discussions for optimal development in the role
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe

Qualifications

• Strong coping, emotional resilience, and stress-management skills
• Excellent comprehension, communication, English, and Polish skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
• Strong attention to detail
• Comfort synthesizing and analyzing information from multiple streams
• Strong critical thinking and decision-making skills
• Deep familiarity and passion for the internet, internet platforms, and internet culture
• High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
• Ability to work well individually and as part of a team
• Flexibility in meeting changing business needs in a fast-paced environment
• Commitment to quality, efficiency, and effectiveness
• Previous business process outsourcing, customer service, or content moderation experience is a plus
• Availability to work from the office (Kraków) on a rotating schedule across a 7-day work week - morning, evening, or night shifts, depending on project needs

About us

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking the "apply now!" button.

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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