CONSULTANCY - ERP/Data Warehouse Reporting Requirements Consultant - SSA_2026_CMS 1

WMO; Polska; Hybrid; PLN 436.000 - 581.000; Teilzeit

Zusammenfassung

UN News seeks a senior consultant to gather and document end-user reporting requirements for the Quantum/ERP environment, focusing on usability improvements and support for the Data Warehouse initiative.

The assignment involves engaging a diverse user group, documenting AS-IS/TO-BE gaps, and delivering mock-ups and a comprehensive deliverables document over a 3-month period in Poland.

Qualifikationen

• Minimum 8 years of experience in enterprise reporting and user experience.
• At least 5 years in reporting and UX for enterprise solutions.
• Experience leading requirements-gathering with diverse client staffs and presenting findings to business and IT executives.

Aufgaben

• Lead requirements gathering sessions with client staff to capture reporting needs.
• Document AS-IS and TO-BE reporting gaps and prepare deliverables for the Data Warehouse project.

Kenntnisse

Reporting experience

UX experience

Requirements gathering

Stakeholder engagement

Ausbildung

University degree

Tools

Power BI

Jobbeschreibung

Background

During the implementation of Quantum (an Oracle Cloud-based ERP system), a number of end-user-focused reports were developed and put into production. These reports provide end users with relevant information on financial transactions for regular and extrabudgetary purposes and support certain operational analyses. The reports have been expanded and improved since Quantum went live at the beginning of 2025. However, reporting challenges remain, and additional factors have emerged, including:

• Performance issues with the reports andtheir underlyingstructurehave reduced usability andaffected theuser experience.
• A Data Warehouse project intended tosignificantly improve reporting capabilities has been approved and isbeing implemented.
• The Internal Oversight Office (IOO) completed apost-implementation review of Quantum, which found that userswere not fully satisfied with the available reports.

The consultancy is therefore required to gather and document end-user reporting requirements in a structured manner. This process will:

• Document issues with current Quantum reports and requirementsfor enhancing them orreplacing them with reports in Quantum or the WMO Corporate Data Warehouse.
• Provide the Data Warehouse projectwith aclear understanding ofreporting needs for future releases (e.g. end-user-focused reports), recognizing that the project’s current scope and deliverables are already defined.
• Address specific recommendations of the IOO report.
• Engage the end-user community indefining its reporting needs andpreferred ways of accessing and using reports.

Main Deliverables

1. A summary of the current situation (AS-IS), based on a review of existing reports, survey results and other available documentation.

2. Identification of key end-user experience requirements (e.g. visualization, reporting requirements, selection criteria, download options, run-time and performance expectations, and real-time data availability).

3. Identification of improvements to current reports (e.g. layout, response times, report organization and selection, data aggregation and disaggregation, and terminology).

4. Identification of additional reporting needs (e.g. dashboards and reports incorporating additional data).

5. A preliminary gap analysis comparing the current situation (AS-IS) with the desired situation (TO-BE) and identifying the underlying causes of each gap (e.g. training needs, previously unidentified requirements, report design, business process limitations or data availability constraints).

6. An initial prioritization of the identified gaps to inform report development.

7. Mock-ups of high- and medium-priority reporting improvements, for validation with the relevant user group.

8. A document summarizing the deliverables above.

Required Skills and Experience

Education

A first-level university degree in a field relevant to the scope of the consultancy (e.g. finance, HR, IT, procurement, data science, data analytics or engineering). A recognized certification in user experience (UX) and usability is highly desirable.

Experience

A minimum of 8 years of experience, including at least 5 years in reporting and user experience for enterprise solutions. At least 3 similar assignments involving the gathering of reporting requirements for cloud-based ERP systems, preferably Oracle Cloud-based systems, and proposing approaches to address gaps through modern reporting solutions (i.e. native ERP reporting and Power BI). Experience leading requirements-gathering exercises with a diverse group of client staff and presenting findings to both business and IT executives.

Languages

English is required; knowledge of French would be an advantage. Knowledge of other official languages of Organization would be an advantage.

Salary

Payband C

Duration

3 monthsfor completion of all deliverables

Additional Information

WMO is committed to achieving diversity and a balanced workforce. Applications are welcome from qualified women and men, including those with disabilities. Pursuant to WMO Standing Instructions, consultancies are only applicable to Individuals. Corporate contracts are governed by a separate UN system arrangement and broader procurement modalities.

Sexual harassment, exploitation, and abuse of authority

WMO does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.