Compliance & Audit Specialist

The Adecco Group; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

The Adecco Group is seeking a Compliance Specialist to oversee administration and audits of Pontoon MSP compliance processes, including client contracts and internal SOPs.

You will monitor client-specific requirements, track non-compliance, coordinate with Pontoon MSP teams and suppliers, and drive corrective actions while building strong relationships with clients and senior management.

Qualifications

• Bachelor degree or equivalent experience.
• Three years' experience in a service-provider environment.
• Two to four years of compliance experience preferred.

Responsibilities

• Monitors and audits client-specific requirements per client contract terms.
• Tracks non-compliance and communicates with Pontoon MSP Teams and suppliers.
• Facilitates team-results oriented culture to ensure service levels and contractual requirements are met.
• Administers audits of internal functional teams following predetermined schedule to ensure SOP adherence.
• Documents issues and maintains a formal tracking process for all tasks.
• Reviews and reports on compliance audits; takes corrective action per policy.
• Develops action plans with Pontoon MSP Teams to resolve compliance issues.
• Escalates issues to Pontoon MSP Director, Compliance to resolve complex matters.
• Provides feedback regarding recommended solutions to improve compliance.
• Establishes and maintains relationships with colleagues, senior management, clients and suppliers.
• Participates in special projects and other duties as assigned.

Skills

Verbal & written communication

Customer service

Attention to detail

Organizational skills

Education

Bachelor Degree or equivalent experience

Tools

Microsoft Office

Job description

The Adecco Group is seeking a Compliance Specialist to oversee administration and audits of Pontoon MSP compliance processes, including client contracts and internal SOPs.

You will monitor client-specific requirements, track non-compliance, coordinate with Pontoon MSP teams and suppliers, and drive corrective actions while building strong relationships with clients and senior management.