Competency Leader for EMEIA Insurance

Ernst & Young Advisory Services Sdn Bhd; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading consulting firm in Warsaw seeks a Competency Leader for EMEIA Insurance. You will manage practice operations, mentor a diverse team, and develop innovative solutions for clients. Ideal candidates should have over 10 years in people management, deep knowledge of insurance processes, and strong client-facing skills. This hybrid role offers significant growth opportunities.

Benefits

Continuous learning

Flexible working arrangements

Diverse and inclusive culture

Qualifications

• Experience in insurance, with domain knowledge on different insurance products.
• Good knowledge of insurance processes like underwriting and claims management.
• Excellent communication skills, able to approach senior stakeholders.

Responsibilities

• Lead and mentor a diverse team of insurance professionals.
• Oversee the management of the insurance practice.
• Cultivate strong client relationships.

Skills

IT architecture and infrastructure design

Go-to-market strategies

Agile methodologies

Leadership and interpersonal skills

Analytical and strategic thinking

Education

10+ years’ experience in People Management

Tools

Guidewire

EIS

Job description

Location: Warsaw
Hybrid model: 2 days office/3 days remote

Competency Leader for EMEIA Insurance

The opportunity exists to serve as the Competency Leader for the EMEIA Insurance business area. This pivotal role encompasses practice management, client relationship development, strategic planning, and team leadership. You will be instrumental in delivering KPIs, executing go-to-market strategies, and developing innovative insurance solutions for clients in the Insurance sector.

Your key responsibilities

• Mentor and lead a diverse team of insurance professionals, fostering an inclusive work environment and encouraging professional development
• Oversee the management of the insurance practice, ensuring the achievement of KPIs and continuous improvement of processes and services
• Engage in go-to-market activities to demonstrate the value and capabilities of our services to potential clients
• Cultivate and grow strong client relationships, understanding their needs and delivering tailored solutions that drive client satisfaction and business growth
• Plan and execute go-to-market strategies that align with business objectives and market trends, positioning the firm as a leader in the insurance sector
• Develop and deliver innovative insurance solutions that address the unique challenges and opportunities within the Insurance sector
• Lead and inspire a diverse team, fostering a collaborative and motivating work environment
• Ensure team members are engaged, supported, and aligned with the practice's goals and values
• Act as a thought leader in the insurance community, staying abreast of emerging trends and technologies
• Travel to customer locations as needed to support business development and client engagement activities

Skills and attributes for success

• Experience in IT architecture and infrastructure design, sourcing approaches, IT process and cost optimization, and emerging technologies
• Strong experience in go-to-market strategies (ability to develop client proposals, project approaches, work plans, resource estimates, and cost estimates on client opportunities and pursuit)
• Proficiency in Insurance Sector tools (incl. core insurance platforms), IT tools, and Agile methodologies
• Proven track record in building and managing a CoE within a consulting or similar environment
• Excellent leadership and interpersonal skills, with the ability to mentor and manage teams of diverse skills and backgrounds
• Proven experience in managing teams of technology systems and project management within a consulting or similar environment
• Strong analytical and strategic thinking skills with the ability to develop effective strategies, identify opportunities for increased ROI, and implement effective business development strategies
• Experience developing offerings, solutions, and designs for product implementations
• Good planning and organizing skills, with the ability to see the big picture as well as focus on details and ensure errorless delivery
• Exceptional core consulting skills
• Ability to work in a continuously changing environment

To qualify for the role, you must have

• Sectorial experience in insurance, with domain knowledge on different insurance products, platforms (like Guidewire, EIS or others) and services across various lines of business
• Good knowledge of insurance processes like underwriting, claims management, risk assessment, policy administration in P&C and life
• Solid technology background — ideally having started in IT, solution delivery or systems implementation, with the ability to translate technical capabilities into business value
• 10+ years’ experience in People Management
• Capability to manage wide & international teams
• Excellent professional client-facing & communication skills, able to approach senior stakeholders using appropriate level of detail, terminology, and fit-to-purpose communication
• English skills enabling communication in teams distributed across the world (B2+)

Ideally, you’ll also have

• Front-to-back process experience within Insurance: Underwriting, Claims Management, and Process project topics: gap & process analysis, process optimization, business reengineering, STP (straight-through-processing), outsourcing
• Good experience in design, development, and testing of systems/interfaces (mappings) between external providers and insurance systems
• Technological delivery background and experience in Insurance/FS sector

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

About EY

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate