Collections Specialist US

PerkinElmer; Poland; On-site; PLN 30,000 - 40,000; Full time

Job summary

A global health company in Kraków is seeking a Collections Specialist to manage customer portfolios and ensure timely collection of receivables. This role requires fluent English, experience in Accounts Receivable, and proficiency in SAP and MS Excel. The ideal candidate will demonstrate communication, analytical skills, and a driven attitude. Opportunities for professional development and a range of employee benefits are provided.

Benefits

Private healthcare including dental care

Life and long-term disability insurance

Tuition reimbursement

Internal career development opportunities

Qualifications

• 1-2 years’ experience in the Accounts Receivable area.
• Fluent in English at least CEFR B2/C1 level.
• Practical knowledge of SAP and MS Excel is desired.

Responsibilities

• Performing collection activities on assigned customers portfolio.
• Collecting customers' receivables by monitoring accounts.
• Updating account status records and documenting collection efforts.

Skills

Fluent in English - at least CEFR B2/C1 level

Strong oral and written communications skills

Driven to achieve results

Education

1-2 years’ experience in the Accounts Receivable area

Tools

SAP

MS Excel

Job description

Working at PerkinElmer | Jobs and Careers at PerkinElmer

Collections Specialist US

Location: Kraków, PL

Job ID: REQ-055869

Responsibilities

• Performing collection activities on assigned customers portfolio from North and Latin America regions.
• Collecting customers' receivables by monitoring accounts and proactively contacting clients (phone calls and e-mails).
• Updating account status records and documenting collection efforts.
• Reporting on collections activity and customer accounts status.
• Maintaining telephone contact and correspondence regarding debt, verifying payments, and communicating effectively with customers to secure/negotiate payment while increasing customer satisfaction.
• Preparing account reconciliation for customers.
• Administrating bad debt (over 180 days).
• Effectively communicating with sales team and other internal departments to drive process improvements and achieve/exceed assigned targets.
• Reconciling customers’ accounts in terms of unapplied payments and credit notes.
• Meeting or exceeding monthly/quarterly assigned targets for cash collection and reducing past due receivables.
• Maintaining customers' contact details and ensuring timely delivery of invoices to the customers.

Basic qualifications

• 1-2 years’ experience in the Accounts Receivable area.
• Fluent in English - at least CEFR B2/C1 level.
• Practical knowledge of SAP and MS Excel is desired.
• Strong oral and written communications skills.
• Must be driven to achieve results and function within a team environment.
• Evening working hours: 8.5 hours between 2:00 pm and 12:00 am.

Preferred qualifications

• Must be professional and ethical with high integrity.
• Should have excellent analytical skills.
• Process-driven and organized, with sufficient flexibility to accommodate ad hoc requests.
• Open to hire a candidate with previous Customer Service experience who has an analytical mindset and willingness to develop in accounting.

What we offer

• Private healthcare including dental care – MEDICOVER.
• Life and long-term disability insurance.
• MyBenefit Cafeteria system.
• Multisport Card.
• Social Fund Subsidies.
• Home Office allowance.
• Tuition reimbursement.
• Referral awards.
• Internal career development opportunities in multiple business areas.
• Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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PerkinElmer is proud to be an equal opportunity workplace and is an affirmative action employer. PerkinElmer is committed to equal employment opportunity without regard to unlawful considerations of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other personal attribute or characteristics protected by applicable local, state or federal laws.

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