NAV Client Transition Assistant Manager

HedgeServ; Województwo pomorskie; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

LuxMed Premium Package

Life insurance

MyBenefit Platform

Employee referral program

Remote/Hybrid/Office options

ACCA/CIMA/IOB funding

Job summary

HedgeServ is seeking an onboarding specialist to join the team, reporting to the Manager with support from the Director and Managing Director. Each client transition is handled as a project with defined deadlines, ensuring a smooth handover once NAV reconciliation is complete.

The role includes loading tax lots, reconciling with the prior administrator, and coordinating with the NAV team during parallel NAV periods.

Qualifications

• Accounting, Finance or Business degree required.
• Strong reconciliation and problem-solving abilities.
• Ability to work effectively in a team or independently.
• Excellent verbal and written communication skills.
• Good initiative with escalation when needed.

Responsibilities

• Onboard new clients by ensuring all necessary information is collected to start the take-on in a timely manner.
• Load open tax lots and coordinate with Middle Office to ensure OTC tax lots and daily trades are captured.
• Reconcile records back to the prior administrator and address any discrepancies.
• Coordinate with the HedgeServ NAV team during parallel NAV periods.
• Review work and support Analysts in preparing reconciliations.

Skills

Reconciliation skills

Problem solving

Teamwork

Communication (verbal & written)

Initiative

Education

Accounting/Finance/Business degree

Job description

The successful candidate will join a team responsible for onboarding of new clients onto the HedgeServ platform, reporting directly to the Manager in this department but also with the support of the Director and Managing Director. They will be involved in every aspect of the client transition with each new client being treated as a project with specific deadlines to be met throughout. By the end of each project the team will have reconciled back all aspects of the NAV to the prior administrator and handed the client over to the NAV team who will then move on with Hedgeserv’s daily and monthly processes. The requisite Induction Training will be provided in addition to both compulsory training (AML/KYC) and optional training. Additional role‑specific training shall be provided by the Manager and Director.

Key Accountabilities of the Role

• Working with the new client to ensure all the requisite information necessary is received to be able to begin the initial take on in a timely manner
• Load all listed open tax lots into our system and liaising with our Middle Office Department to ensure that all OTC Open tax lots are loaded onto our system along with the daily trades that will be loaded once the initial positions are reconciled
• Reconciling back to the prior administrator books and records and accounting for any differences that may occur between the prior administrator’s system and the HedgeServ in‑ho
• Liaising with the HedgeServ NAV team during the parallel period where both the previous administrator and HedgeServ are both producing a NAV
• Reviewing work and support Analysts in preparing reconciliations

Pre‑requisite knowledge, skills and experience

• Accounting, Finance or Business Degree
• Reconciliation skills with ability to problem solve and to resolve breaks
• Ability to be flexible and work effectively both within a team structure or independently
• Strong verbal and written communication skills
• Good initiative tempered with identifying when escalation is required

Minimum of 2-3 years’ experience working in a Hedge Fund Administration Firm is desired. Alternative Hedge Fund experience may be considered.

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)
• Life insurance and travel insurance, so you can feel safe in any situation
• MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)
• Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!
• Remote, hybrid or office‑based work options
• 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• Technical workshops and soft skills training – we’ll provide on‑the‑job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals
• Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you
• Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us