Client & Network Compliance Manager

Visa; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Visa is seeking a Client & Network Manager to join Visa Payments Limited, part of Visa's Money Movement Solutions business. The role leads the compliance-risk framework for client and network partner queries and coaches the compliance team to meet SLAs.

The Manager will collaborate with Compliance leadership, manage performance, develop controls, and provide risk MI. 3+ days in the office are expected, with strong experience in financial crime and payments required.

Qualifications

• 7+ years in financial crime compliance, risk or related financial services environment.
• 2+ years' people management or lead experience, coaching analysts in a high-volume env.
• Strong analytical and risk-based decision-making with ability to review complex information.
• Excellent communication and influencing skills to explain risk to stakeholders and clients.
• Strong organisation and prioritisation to manage deadlines and expectations.
• High attention to detail and audit-ready rationale for decisions and escalations.

Responsibilities

• Provide leadership to the compliance team and align objectives with Group Compliance.
• Allocate work and set delivery expectations via objective setting.
• Identify training needs and coach direct-reports.
• Delegate workload with oversight and guidance to ensure SLAs.
• Oversee escalations from Network Partners and case analysts.
• Ensure client queries are actioned within defined SLA.
• Monitor reviews and assist in regulatory risk controls improvements.
• Develop management information aligned with policy and risk expectations.
• Identify trends and use data to improve service delivery and controls.
• Demonstrate Visa's product and internal control framework to stakeholders.

Skills

Financial crime risk

Team leadership

Analytical decision-making

Stakeholder communication

Regulatory compliance

Education

Bachelor's degree in business/finance/law or equivalent

CAMS/CFE certification (desirable)

Job description

Visa is seeking a Client & Network Manager to join Visa Payments Limited, part of Visa's Money Movement Solutions business. The role leads the compliance-risk framework for client and network partner queries and coaches the compliance team to meet SLAs.

The Manager will collaborate with Compliance leadership, manage performance, develop controls, and provide risk MI. 3+ days in the office are expected, with strong experience in financial crime and payments required.