Client Development Representative

WhyHireWrong?; Warszawa; Hybrid; PLN 167,000 - 223,000; Full time

Benefits offered by this job

OTE 15k–20k PLN gross/month

Annual performance bonus

Clear promotion path to Senior CDR

Full onboarding on pharmaceutical ser

Small team contribution is recognized

Job summary

WhyHireWrong? in Warsaw is seeking a Client Development Representative to join a focused consultancy specialising in pharmaceutical serialisation, supply chain compliance, and digital transformation.

You will be the first voice prospects hear, starting real conversations and handing off qualified opportunities to the Account Executive team. In this hybrid role based in Poland, you’ll reach out across Europe and APAC, learning the domain quickly, and delivering structured outreach at scale.

Qualifications

• Minimum experience in outbound B2B: SDR, BDR, telesales, or similar.
• Fluent English for outreach, briefings, and reporting.
• Structured outreach discipline with high-volume activity.
• CRM experience and data discipline are essential.
• Active listening with focused questioning and follow-up.
• Based in Poland with hybrid office visits in Warsaw.

Responsibilities

• Open doors through outbound outreach to pharma manufacturers, CMOs, and distributors across Europe and APAC.
• Reach decision-makers via phone, email, and LinkedIn; qualify opportunities for Account Executives.
• Map the market and follow up on inbound leads from events and webinars.
• Log interactions in CRM, prepare briefing notes, and share weekly reports.

Skills

Fluent English

Outbound B2B experience

CRM experience

Active listening

Structured outreach

Tools

CRM systems

Job description

I am recruiting on behalf of a Warsaw-based consultancy and technology company specialising in pharmaceutical serialisation, supply chain compliance, and digital transformation. Since 2020, they have worked with pharmaceutical manufacturers, CMOs, and MAHs across Europe and Asia-Pacific - a team of around 15 people, punching well above their size in a highly specialised niche.

This is not a large corporation. It is a senior, focused team that takes on real regulatory problems for global pharma clients - and they are hiring deliberately, not frantically.

The Role

This is an outbound sales role. But not the kind where you read from a script and hope for the best.

As a Client Development Representative, you are the first voice potential clients hear. Your job is not to close deals - it is to start real conversations. You will be reaching out to pharmaceutical companies across Europe and Asia-Pacific, finding the right people, earning their attention, and handing off well-qualified opportunities to the Account Executive team.

Here is why the domain is worth learning: pharmaceutical serialisation is a legal requirement affecting every drug that moves through a supply chain in Europe and Asia-Pacific. When it breaks down, products get pulled, shipments fail compliance, and manufacturers face regulatory action. The companies this team works with are trying to prevent exactly that - and they need partners who understand the stakes. It is a niche that rewards people who are genuinely curious about how complex systems work.

The client base spans Western Europe and Asia-Pacific, so outreach happens in English as the default and if you speak French or German or Spanish, you will be reaching clients in their own language within weeks of starting.

Full training is provided. What you bring is discipline, a structured approach, and the confidence to drive outbound activity at volume.

What You Will Do

Open doors through outbound outreach

• Conduct structured outbound calls to pharmaceutical manufacturers, CMOs, and distributors across Europe and APAC - volume outreach is how pipeline gets built here, and you will be comfortable with that rhythm
• Reach decision-makers - supply chain managers, compliance leads, senior executives - via phone, email, and LinkedIn
• Lead conversations focused on understanding their challenges, not pitching immediately
• Book qualified discovery meetings for the Account Executive team

Map the market

• Research target accounts: who they are, what regulatory pressures they face, and whether they are a genuine fit
• Follow up on inbound leads from webinars, events, and marketing campaigns

Keep the pipeline honest

• Log every interaction in Zoho CRM - calls, emails, outcomes, next steps - accurately and consistently
• Prepare concise briefing notes for Account Executives before each meeting
• Share weekly performance reports covering activity data and observations from the field

Your First 30 Days

In your first four weeks, you will shadow live calls, complete serialisation and compliance training, and build your first target account list. By the end of week six, you will be running outreach independently with a full pipeline under your name.

What They Are Looking For

• Minimum experience in outbound B2B: SDR, BDR, telesales, or any role where you were regularly the first point of contact
• Fluent English - your primary working language for outreach, briefings, and reporting
• Structured outreach discipline - you are comfortable driving high-volume activity and you understand why the numbers matter
• CRM experience - you have logged and managed outreach activity in any CRM and you understand why accurate data matters
• Active listening - you ask focused questions and actually use the answers
• Based in Poland - must have - This is a hybrid set up, you will be expected occasionally visit office in Warsaw. You need to be reliable and comfortable working in remote environment.

What Is On Offer

• On-target earnings (OTE): 15,000-20,000 PLN gross/month: 8.500 -9.000 PLN gross base salary + commission tied directly to qualified leads and meetings booked
• Annual performance bonus
• Clear promotion path to Senior CDR within 12-18 months, with defined milestones - not a vague gesture toward the future
• Full onboarding on pharmaceutical serialisation and compliance - no industry background needed
• A small team where your contribution is seen and recognised directly

The Hiring Process

• Application review - Every CV is read. You will hear back within 5 business days.
• Skills interview (45-60 min, video) - A real outreach scenario walkthrough and a structured discussion of how you approach cold calling, objections, and pipeline prioritisation.
• Final conversation (45 min, with CCO) - Working style, performance mindset, and mutual fit.
• Offer - Written offer within 3 business days of the final interview.

Everyone who reaches the skills interview stage receives personal feedback - regardless of outcome.

From application to offer: typically 2-3 weeks.

What Will Be Assessed

• Outreach logic - How you identify, prioritise, and approach cold targets
• Objection handling - What you do when a prospect pushes back or goes quiet
• Pipeline discipline - How you manage volume and keep CRM records genuinely useful
• Communication - How clearly you explain something complex, and how well you listen before responding
• Self-management - How you track your own performance and what you do when results dip