Client Advisor with Swedish

Manpower; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Une entreprise internationale recherche un support client expérimenté pour travailler avec une société de streaming. Vous serez responsable de répondre aux demandes des clients en suédois et en anglais, et de traiter les plaintes avec professionnalisme. Le poste offre un salaire compétitif et de nombreuses opportunités de développement professionnel à Varsovie.

Benefits

Benefits on employment contract

MyBenefit/Multisport

LuxMed

Language classes

Group insurance

Qualifications

• Fluency in Swedish (C1) and English (B2).
• At least 6 months of experience in customer service.
• Strong communication skills and service-oriented mindset.

Responsibilities

• Provide customer support for a leading streaming company.
• Handle inquiries related to contracts, billing, and technical issues.
• Process customer complaints with professionalism.

Skills

Fluency in Swedish

Fluency in English

Communication skills

Service-oriented mindset

Administrative knowledge

Job description

Social network you want to login/join with:

• Provide customer support for a leading streaming company.
• Handle inquiries related to contracts, billing, and technical issues.
• Assist both B2B and B2C clients as first and second-line support.
• Process customer complaints with professionalism and empathy.
• Conduct outbound calls for administrative tasks such as feedback collection or payment reminders.

Requirements:

• Fluency in Swedish (C1 level) and English (B2 level).
• At least 6 months of experience in customer service.
• Strong communication skills and service-oriented mindset.
• Basic administrative and technical knowledge.
• Availability to work 5 days a week in rotating shifts (Mon-Fri: 8:00-20:00, Weekends: 10:00-20:00).

What We Offer:

• Competitive salary: 10,000 PLN gross/month + benefits on employment contract (MyBenefit/Multisport, LuxMed, language classes, group insurance).
• Work from a modern office in Warsaw in a dynamic, high-energy environment.
• Professional training and development opportunities.
• Career growth prospects within an international company.