We are looking for an experienced CIAM Solution Architect to join a project focused on implementing and integrating a leading Customer Identity and Access Management (CIAM) SaaS solution within enterprise customer environments.
The role combines solution architecture, identity and security expertise, SaaS integrations, and client-facing consulting. You will work closely with customers and delivery teams to understand their identity architecture, design secure authentication and SSO solutions, and define integration approaches that enable successful and scalable CIAM deployments.
Key Responsibilities
- Analyze customer identity and access management architectures and translate business and security requirements into technical solutions.
- Design and document secure SSO and authentication workflows using OIDC, SAML and OAuth 2.0.
- Lead technical workshops with customers and define integration roadmaps and solution architectures.
- Design integration points between the CIAM SaaS platform and customer applications and ecosystems.
- Define specifications for REST APIs, webhooks, event exporters and custom integrations.
- Develop and oversee user migration strategies and identity lifecycle processes.
- Create and maintain comprehensive Solution Design / Solution Architecture Documents (SAD).
- Support tenant provisioning, federation configuration and customer-specific integration requirements.
- Review integration implementations and ensure solutions meet security, privacy and compliance requirements.
- Provide technical guidance and support to consultants, delivery teams and customers throughout implementation and go-live.
- Prepare production-ready configuration and integration guidelines.
- Facilitate knowledge transfer to internal teams and customer administrators.
Required Experience & Skills
- Strong professional experience in Customer Identity and Access Management (CIAM) and identity architecture.
- Proven experience designing and deploying CIAM solutions in cloud-native SaaS environments.
- Excellent knowledge of OIDC, SAML and OAuth 2.0.
- Experience with identity federation, SSO, authentication and customer identity lifecycles.
- Strong understanding of RESTful APIs, event-driven webhooks and API integrations.
- Experience designing user migration pipelines and tenant-based SaaS architectures.
- Understanding of security, privacy and compliance requirements in enterprise environments.
- Experience creating solution architecture and technical design documentation.
- Strong cloud software engineering knowledge and understanding of modern SaaS integration patterns.
- Excellent communication and consulting skills, with confidence working directly with customers and technical stakeholders.
- Ability to translate complex business and security requirements into practical, scalable technical solutions.
What You Can Expect
- A highly technical and customer-facing Solution Architect role within a modern CIAM/SaaS environment.
- Opportunity to work on complex enterprise identity and integration projects.
- Engagement can be delivered on a contract or milestone-based basis, depending on the project setup.
- A role with significant ownership across the full customer implementation lifecycle, from architecture and design through to go-live and knowledge transfer.
If you have strong CIAM and identity architecture expertise and enjoy solving complex integration challenges with enterprise customers, we would be happy to hear from you.