Category Vendor Manager (Europe/LATAM)

Worldwide Clinical Trials; Polska; À distance; PLN 306 000 - 437 000; Plein temps

Résumé du poste

Worldwide Clinical Trials is seeking a Category Vendor Manager to build and maintain strong relationships with third‑party vendors supporting clinical trial activities. The role supports vendor governance, monitors performance, and leads CAPA-driven quality improvements across global teams in a remote EU/LATAM framework.

You will drive vendor performance analysis, manage risks, and collaborate with study teams to ensure successful study delivery while coordinating with sponsor audits and vendor

Qualifications

• Minimum 3 years in vendor management, pharma or CRO preferred.
• Experience with vendor performance programmes, KPIs and scorecards.
• Strong written and verbal communication for global teams.
• Ability to engage at operational and executive levels.

Responsabilités

• Build and maintain strong relationships with third-party vendors.
• Implement and support vendor governance strategy, monitoring compliance and performance outcomes.
• Measure and evaluate vendor performance through scorecards, surveys, KPIs, and other tools.
• Partner with study teams to resolve vendor performance issues.
• Lead oversight of vendor-related quality incidents and CAPA follow-up.
• Develop and report on vendor performance trends, risks and improvement opportunities.
• Drive continuous improvement with core and critical vendors.
• Monitor outsourced service risks and oversee risk mitigation plans.
• Represent Vendor Management during sponsor qualification audits and vendor assessments.

Connaissances

Vendor management

Stakeholder mgmt

English proficiency

KPIs/scorecards

CAPA/quality improv.

Relationship management

Formation

BA/BS in Business Administration or related field

Outils

TrackWise

Salesforce

Sciforma

MS Office

Description du poste

Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands‑on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

Make an Impact as a Category Vendor Manager at Worldwide

Where You’ll Work

This is a remoterole open to candidates based in Europe/LATAM. You will collaborate with global teams across multiple time zones.

What You’ll Do

• Build and maintain strong relationships with third‑party vendors supporting clinical trial activities.
• Implement and support Worldwide’s vendor governance strategy, monitoring compliance, effectiveness, and performance outcomes.
• Measure and evaluate vendor performance through scorecards, surveys, KPIs, and other performance management tools.
• Partner with study teams to resolve vendor performance issues and support successful study delivery.
• Lead the oversight of vendor‑related quality incidents, including the implementation and follow‑up of CAPA plans.
• Develop and report on vendor performance trends, risks, and improvement opportunities across key service categories.
• Drive continuous improvement initiatives with core and critical vendors to enhance quality, collaboration, and operational excellence.
• Monitor outsourced service risks and oversee the implementation of vendor risk mitigation plans.
• Represent the Vendor Management function during sponsor qualification audits and support vendor assessment and qualification activities.

What You’ll Bring

• BA/BS degree in Business Administration or a related field, or an equivalent combination of education and experience.
• Minimum 3 years of vendor management experience; experience within the pharmaceutical or CRO industry preferred.
• Proficiency in English.
• Experience managing vendor performance programmes, KPIs, scorecards, and improvement plans.
• Strong relationship management skills, with the ability to engage effectively at both operational and executive levels.
• Excellent written and verbal communication skills and the ability to collaborate across global teams.
• Experience with TrackWise, Salesforce, Sciforma, or similar systems is advantageous, along with strong Microsoft Office skills, including Word, Excel, and PowerPoint.
• Strong organiserational skills with the ability to manage multiple priorities, work accurately under pressure, and meet challenging deadlines.

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.