Business System Analyst 2

Brightstar Lottery; Warszawa; Hybrid; PLN 115,000 - 177,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

Disability insurance

Volunteer opportunities

Well-being programs

Additional benefits by seniority

Job summary

Brightstar Lottery in Warsaw is seeking a Delivery Business Analyst II to translate business needs into clear requirements for project areas. You will collaborate with Product Owners, Engineering, QA, PMO, and customers to support reviews, documentation, testing alignment, and readiness.

You will conduct requirements elicitation, document functional specs, perform gap analysis, maintain traceability, and support testing and handoff to service teams in a hybrid, multi-project environment.

Qualifications

• Strong written communication and facilitation skills, with the ability to translate business needs into system requirements.
• Experience with SDLC and Agile, Waterfall, or hybrid delivery methods.
• Ability to work with cross-functional teams including Product, Engineering, QA, PMO, and customer stakeholders.

Responsibilities

• Requirements Elicitation and Analysis: Facilitate standard requirements discovery sessions with customer and internal stakeholders.
• Document configuration decisions, process flows, use cases, field definitions, reports, interface needs, and business rules as applicable.
• Maintain traceability from approved requirements through design, development, testing, and customer validation.

Skills

Requirements Writing

Analytical Thinking

Facilitation

Traceability

Collaboration

Tools

Polarion

Jira

Job description

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Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. We have a longstanding commitment to Responsible Gaming (RG) that is engrained within our core business and the products we offer to customers and players worldwide. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Job Location

Warsaw. Travel may be required based on project needs.

Overview

The Delivery Business Analyst II supports system delivery initiatives by translating business needs into clear, structured, and actionable requirements for assigned project areas.

This role partners with customers, Product Owners, Engineering, QA, Project Management, and Service teams to support requirement reviews, documentation updates, testing alignment, and implementation readiness. The Delivery BA II works independently on moderate-complexity assignments and escalates ambiguity, scope concerns, or cross-functional impacts as needed.

Primary Focus

• Requirements execution for assigned project areas or workstreams.
• Development and maintenance of Functional Requirements Documents and related delivery artifacts.
• Support for requirement reviews, change control, testing alignment, and implementation readiness.

Responsibilities

Requirements Elicitation and Analysis:

• Facilitate standard requirements discovery sessions with customer and internal stakeholders.
• Analyze business workflows, user needs, business rules, assumptions, dependencies, and constraints for assigned scope areas.
• Confirm requirements are specific, testable, and aligned with project objectives before review or approval.

Requirements Documentation:

• Develop and maintain Functional Requirements Documents and supplemental requirement artifacts.
• Document configuration decisions, process flows, use cases, field definitions, reports, interface needs, and business rules as applicable.
• Apply standard templates, version control, approval tracking consistently across delivery artifacts.

Gap Analysis and Impact Assessment:

• Support gap analysis between customer needs, baseline capabilities, and project-specific delivery needs.
• Identify impacts to assigned workflows, reports, interfaces, configurations, and dependent processes.
• Escalate complex impacts, unclear scope decisions or unresolved requirement gaps to the appropriate owner.

Change Control and Traceability:

• Capture requirement updates, rationale, impacts, and approval status for change requests.
• Maintain traceability from approved requirements through design, development, testing, and customer validation.
• Ensure requirement changes are reflected in controlled, auditable delivery artifacts.

Testing and Validation Support:

• Partner with QA to confirm test scenarios, test cases, and acceptance criteria align with approved requirements.
• Participate in requirement validation, defect triage, customer reviews, and UAT support activities.
• Clarify requirement intent during development and testing to reduce ambiguity and rework.

Delivery and Handoff Support:

• Participate in requirements reviews, solution walkthroughs, demos, and readiness discussions.
• Support transition of requirement knowledge to Service or post-go-live support teams.
• Contribute to reusable templates, examples, and documentation improvements.

Qualifications

• Typically 3 to 5 years of business analysis, requirements management, systems delivery, or software implementation experience.
• Experience developing functional requirements, process documentation, use cases, user stories, or similar delivery artifacts.
• Working knowledge of SDLC and Agile, Waterfall, or hybrid delivery methods.
• Strong written communication and facilitation skills, with the ability to translate business needs into system requirements.
• Experience working with cross-functional teams including Product, Engineering, QA, PMO, and customer stakeholders.

Preferred Qualifications

• Experience with requirements management and delivery tools such as Polarion, Jira, or similar platforms.
• Experience supporting large-scale system implementation or regulated technology delivery projects.
• Exposure to business process modeling, traceability practices, and formal change control.
• Familiarity with lottery, gaming, enterprise systems, or complex transaction-based platforms.

Core Competencies

• Requirements Writing: Produces clear, structured, testable requirements for assigned scope areas.
• Analytical Thinking:Breaks down business needs, workflows, and issues into documented requirements and decisions.
• Facilitation:Guides standard requirement discussions and confirms stakeholder understanding.
• Traceability:Maintains linkage between requirements, changes, testing, and delivered outcomes.
• Collaboration:Works effectively with cross-functional teams to clarify requirements and reduce delivery ambiguity.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-JB1 #LI-Hybrid

This information reflects Brightstar Lottery's good-faith estimate of compensation for this position at the time of publication. Actual compensation will be determined in accordance with the applicable collective agreement and internal compensation policies. Factors that we consider include, but are not limited to, role, career level, performance, skills, level of expertise, experience, location, market competitiveness, and internal equity. The estimated starting compensation range is 115.088,00 zł - 177.059,00 zł. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Other Benefits Offered:

• Paid time off
• Health insurance, life insurance, and disability insurance
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role

This position is governed by collective bargaining agreement, which regulates the main terms and conditions of employment, including minimum salary levels, classification, working hours, leave, and other employment rights.

Our hiring process is conducted in line with principles of pay transparency and equal pay. We do not request or rely on candidates' salary history during the selection process.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.