Business Processor

John Deere GmbH & Co. KG; Poznań; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Employment contract

Hybrid work model

Professional development opportunities

Employee referral program

Vacation days based on tenure

Language courses

Job summary

John Deere GmbH & Co. KG in Poznań is seeking a Customer Service / Order Processing professional to ensure dealer delivery schedules, manage orders, and coordinate product shipments. You will work with a dealer network across Europe and perform SAP invoicing with attention to accuracy.

The role requires a university degree, strong Excel skills, and very good English. A hybrid work arrangement is offered in Business Garden Poznań with opportunities for growth.

Qualifications

• Experience in customer service with knowledge of order processing.
• Advanced knowledge in Excel preferred.
• Paying attention to details and accuracy, analytical skills.
• University graduate.
• Very good English is a must.
• Adapting easily and focusing on customer.
• Team player - creating trust, with high communication skills.

Responsibilities

• Collaborate with factories on complete goods product availability to ensure Dealer delivery schedule dates are met.
• Source orders to factories, informs Dealers and Sales Branches of orders status.
• Coordinate product delivery with forwarders.
• Manual invoicing in SAP.
• Work closely with Dealer network, Sales Branches, and other JD departments across Europe.
• Participate in continuous improvement initiatives according to business needs and requirements.

Skills

Customer service

Attention to detail

Analytical skills

Team player

English proficiency

Education

University graduate

Tools

SAP

Excel

Job description

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There are over 8 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

Due to the development of John Deere Business Service Center, we are currently seeking candidates for the position of:

Your responsibilities:

• Collaborate with factories on complete goods product availability to ensure Dealer delivery schedule dates are met.
• Source orders to factories, informs Dealers and Sales Branches of orders status.
• Coordinate product delivery with forwarders.
• Manual invoicing in SAP.
• Work closely with Dealer network, Sales Branches, and other JD departments across Europe.
• Participate in continuous improvement initiatives according to business needs and requirements.

Our requirements:

• Experience in customer service with knowledge of order processing.
• Advanced knowledge in Excel preferred.
• Paying attention to details and accuracy, analytical skills.
• University graduate.
• Very good English is a must.
• Adapting easily and focusing on customer.
• Team player - creating trust, with high communication skills.

Nice to have:

• German or French language skills.

What we offer:

• Employment contract.
• Strong support for work-life balance, including flexible working hours (start time between 7:00 and 10:00 AM) and a hybrid work model at Business Garden in Poznań.
• Opportunities for professional development within the company, with strong support for internal career growth.
• Employee referral program.
• Additional vacation days based on length of employment.
• Holiday allowance when taking at least 2 weeks off.
• Daily use of a foreign language in a friendly international working environment.
• Private medical care, life insurance, sports card, meal allowance, language courses, a social fund budget, and various additional fun events in our office.
• Free access to our e-learning platform, featuring over 1,000 courses.

We welcome applicants for who they are and value the unique perspectives, experiences, and strengths each person brings. We are committed to fostering a respectful, inclusive workplace where everyone can feel welcome, supported, and able to contribute.

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