Business Operations Analyst (RDT Data & AI)

Roche; Warszawa; Hybrid; PLN 156,240 - 290,160; Full time

Benefits offered by this job

Annual bonus (15%)

Training budget

Recharge Fridays

Take Time program

Vacation subsidy

Flex location

Charity leave

Private healthcare

Life insurance

Multisport

Stock options

Job summary

Roche is seeking a Business Operations Analyst to independently manage end-to-end BA workstreams within the RDT Data & AI group. You will translate requirements into strategic plans, partnering across Finance, P&C, and Procurement to drive process excellence.

You will lead cross-functional initiatives, enable dashboards, ensure quality and compliance, and shape operational strategy in a hybrid work setting with two in-office days per week.

Qualifications

• Bachelor’s or Master’s degree in Business, Information Technology, Life Sciences or equivalent practical experience
• 5+ years of Business Analysis/Consultancy experience, with at least 3+ years within life sciences
• Strong proficiency in requirements elicitation, documentation, traceability, and change management
• Excellent stakeholder management and communication skills, ability to lead cross-functional workshops
• Experience in Service Delivery Management, ITSM, risk and compliance, or vendor management is a plus

Responsibilities

• Lead end-to-end business operations workstreams from concept through execution, navigating ambiguity
• Translate business requirements into actionable implementation plans and long-term solution roadmaps
• Serve as a trusted advisor to cross-functional stakeholders, facilitating workshops and guiding strategic alignment
• Perform deep-dive analyses and root-cause analyses to solve operational challenges
• Plan and execute essential business operations processes, including compliance, quality adherence, dashboards, and organisational effectiveness

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Business Operations Analyst - RDT Data & AI

Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business‑minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting‑edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world.

At Roche, we offer a hybrid work model that combines flexibility with in‑person collaboration. For now, we require our employees to be in our offices on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events.

As a Business Operations Analyst, you will independently manage end‑to‑end business operations workstreams, tackling complex problems with emerging ambiguity. You will demonstrate a strong understanding of RDT DATA and AI functions’ vision and their interdependencies, applying advanced tools and techniques to translate requirements into strategic implementation plans. In this role, you will act as a trusted advisor to cross‑functional teams analysing, planning and executing the implementation of business operations processes within the function, such as compliance and quality adherence, performance dashboards, vendor management processes, organisational effectiveness related implementations etc. You will also be shaping stakeholder perspectives, handling interdependencies, and significantly contributing to the design and validation of effective business operations.

About RDT Data & AI Business Operations

As the strategic engine for RDT Data & AI Functions, our team bridges high‑level vision with world‑class execution. We are a high‑performing collective of experts—from technical leaders to business analysts and human‑centered design experts—dedicated to elevating operational excellence and driving long‑term strategy. By harnessing data‑driven insights and managing critical shared capabilities, we ensure our division meets its global commitments with precision. Joining us means operating at the intersection of strategy, technology, and operational effectiveness, with the autonomy to streamline complex processes, and the influence to shape the digital future of healthcare at Roche.

Our Core Focus Areas

• Strategy & Execution: Co‑developing functional strategy and managing global budgets to turn vision into reality
• Operational Intelligence: Delivering sophisticated, evidence‑based insights to guide senior leadership decision‑making
• Shared Capabilities: Orchestrating a diverse portfolio of expertise to support and empower RDT sub‑functions
• Cross‑Functional Synergy: Partnering across RDT functions as well as business partners in Finance, P&C and Procurement to drive seamless, end‑to‑end delivery

The Opportunity

• Drive End‑To‑End Workstreams: Independently lead complex business operations workstreams from concept through execution, navigating ambiguity with confidence
• Deliver Strategic Value: Translate business requirements into actionable implementation plans and long‑term solution roadmaps that align with overarching business goals
• Serve as a Trusted Advisor: Build strong relationships with diverse cross‑functional stakeholders, facilitating workshops, resolving conflicts, and guiding strategic alignment
• Lead Deep‑Dive Analyses: Perform comprehensive research and root‑cause analyses to solve operational challenges and establish high‑quality requirements
• Optimize Core Operations: Plan and execute essential business operations processes, including compliance, quality adherence, performance dashboards, and organisational effectiveness
• Elevate Best Practices: Proactively adapt standard frameworks, refine team workflows, and implement creative improvements to achieve operational excellence
• Manage Complex Environments: Evaluate solution impacts systematically across immediate and long‑term business dimensions within a broader product ecosystem
• Foster Synergy: Collaborate across RDT sub‑functions and key business partners (Finance, P&C, Procurement) to manage interdependencies and maximise process efficiency

Who you are

• Educated Background: Educated with a Bachelor’s or Master’s degree in Business, Information Technology, Life Sciences, or equivalent practical experience
• Proven Track Record: 5+ years of Business Analysis/Consultancy experience, with at least 3+ years within life sciences, pharma, or the assigned business function supported
• Workstream Ownership: Demonstrated experience independently managing end‑to‑end BA workstreams, handling ambiguous requirements, and evaluating strategic solution options
• Core BA Expertise: Advanced knowledge of Business Analysis/Consultancy concepts, with strong proficiency in requirements elicitation, documentation, traceability, and change management
• Analytical & Technical Skillset: Able to independently apply tools, principles, and techniques related to requirements, data, usability, and process analysis to boost operational efficiency
• Stakeholder & Change Champion: Exceptional stakeholder management and communication skills, coupled with a solid understanding of organisational change management
• Domain Extras: Experience in Service Delivery Management, ITSM, risk and compliance, or vendor management is considered a strong plus

What you get

• Salary range 14 000 - 26 000 PLN gross based on the employment contract
• Annual bonus payment based on your performance (target 15%)
• Dedicated training budget (training, certifications, conferences, diversified career paths etc.)
• Recharge Fridays (2 Fridays off per quarter available)
• Take time Program (up to 3 months of leave to use for any purpose)
• Vacation subsidy available
• Flex Location (possibility to perform our work from different places in the world for a certain period of time)
• Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice)
• Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport
• Stock share purchase additions
• Yearly sales of company laptops and cars and many more!

Compensation & Benefits

The expected salary range for this position, based on the primary location of Warsaw Grafit is 170,100.00 PLN - 315,900.00 PLN. Final compensation will be determined by a number of factors, including your skills, experience, qualifications, and location.

In addition to base pay, this role may be eligible for a discretionary annual bonus with a target of 15% subject to both individual and company performance.

This position also offers an attractive benefits package.

Ready to bring your unique qualities to Roche and make an impact?

Apply now and join us in our mission to shape the future of healthcare!

Roche is an Equal Opportunity Employer.