Business Analyst - Capital Markets with Salesforce CRM
Polska Cerekiew, Poland | Posted on 10/11/2025
We provide end-to-end IT solutions and services including Applications services, Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market.
Job Description
Role Overview
We are seeking ahands-on, data-driven Business Analystwith experience inCapital MarketsandSalesforce CRMto support global technology initiatives. The ideal candidate will combine strong analytical and problem-solving skills with deep financial data fluency and a solid understanding of CRM systems.
This role will involve partnering with product owners, business stakeholders, and data engineering teams to define requirements, map data flows, validate data quality, and deliver actionable insights in a dynamic, fast-paced environment.
Key Responsibilities
- Translate complex business challenges into clear, measurablerequirements, user stories, and acceptance criteria.
- Maintain and prioritize thedata and analytics backlogusing tools such as Jira.
- Write and reviewSQL queriesto explore datasets, validate business logic, and perform root-cause analysis of data and integration issues.
- Collaborate with business and technical teams to design and implementSalesforce CRM enhancementsand ensure proper data integration with downstream systems.
- Develop and maintaindata mapping documentation, data lineage, and cataloging efforts to ensure data traceability and consistency.
- Partner with data engineering and reporting teams to design dashboards and reports that deliver meaningful insights to business users.
- Monitor and enforcedata quality standards, identify anomalies, and recommend sustainable corrective actions.
- Manage and trackdata-related requests and incidents, ensuring timely resolution and stakeholder communication.
- SupportAgile ceremoniesand provide regular updates on progress, risks, and dependencies.
Skills & Qualifications
- 3–5+ years of experienceas a Data or Business Analyst in theCapital Marketsdomain.
- Strong working knowledge ofSalesforce CRM, including data model understanding, reporting, and integrations with financial systems.
- Proficiency inSQL(joins, CTEs, window functions) and comfort analyzing large, complex datasets.
- Experience working withfinancial data—exposure to investment banking, asset management, or private equity preferred.
- Strong analytical mindset with the ability to performroot-cause analysis, define hypotheses, and provide actionable recommendations.
- Skilled inrequirements gathering, data mapping, reconciliation, and documentationwith a high level of accuracy and attention to detail.
- Experience withmodern data warehouses(e.g., Snowflake, Redshift, or equivalent) andBI tools(e.g., Tableau, Power BI, or Sigma).
- Familiarity withJiraandServiceNowfor backlog and incident management; understanding ofAgile delivery frameworks.
- Excellentwritten and verbal communication skills, with the ability to present complex technical concepts to both technical and business audiences.