Business Analyst

TechBiz Global GmbH; Polska; Hybrid; PLN 70,000 - 116,000; Full time

Job summary

TechBiz Global GmbH is seeking a seasoned Business Analyst to join one of our client teams. You will work with clients and technical resources to identify business problems, design analytical solutions, and document clear requirements and user stories.

This role requires 5+ years as a Business Analyst, a degree in Business or IT, insurance industry experience, and English fluency; Thai language skills are required. Agile experience and strong communication are essential.

Qualifications

• 5+ years of experience as a Business Analyst.
• Degree in Business, IT or related field.
• Insurance industry experience required.
• Health Insurance domain certification from INS/LOMA or III is an added advantage.
• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints.
• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing.
• Excellent written and verbal communication skills in English.
• Must be based in Thailand and fluent in Thai.

Responsibilities

• Work with clients and technical resources to identify business problems and develop analytical solutions.
• Plan and design simple to semi-complex business processes and system modifications.
• Make recommendations to improve and support business activities.
• Gather business requirements through sessions and interviews, then analyze and document them for stakeholders.
• Create complex test case scenarios to be used in testing and monitor QA activity.
• Develop business requirements documents/user stories to support modifications.
• May plan, allocate and monitor work of other business analysts.
• Understand systems and data to surface actionable insights and support decision-making.
• Assist in providing time estimates for project tasks.
• Aid in updating process and procedural documentation.
• Develop understanding of the technical development cycle for apps or portals.
• Support QA, UAT and Release phases via defect analysis and change maintenance.

Skills

Business Analysis

Agile experience

Requirements Gathering

Documentation

Stakeholder communication

English proficiency

Time management

Facilitation

Education

Business/IT degree

Insurance domain certification (INS/LOMA/III)

Job description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Business Analyst to join one of our clients teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

JOB DESCRIPTION:

What You Will Do:

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution

• Plan and design simple to semi-complex business processes and system modifications

• Make recommendations to improve and support business activities

• Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties

• Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design

• Develop business requirements documents/user stories to support the required modifications

• May plan, allocate and monitor work of other business analysts

• Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision‑making skills

• Assist in providing time estimates for project related tasks

• Aid in updating process and procedural documentation

• Develop basic understanding of technical development cycle of mobile application or web portals

• Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.

• Any other task that may be assigned

• Minimum 5 years of experience as Business Analyst

• A degree in Business, IT or any relevant field

• Previous experience working in the insurance industry is required

• Health Insurance-related domain certification from INS/LOMA or III is an added advantage

• Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints

• Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing

• Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes

• Experience in an Agile and/or Scrum environment is a must

• Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow

• Excellent written and verbal communication skills in English

• Technical writing skills are a plus

• Must be based in Thailand

• Must be fluent in Thai