Bilingual Japanese-English Customer Support Specialist

Pracawwarszawie; Remote; PLN 25,000 - 35,000; Full time

Job summary

A leading company in customer service based in Warsaw, Poland, is seeking motivated individuals proficient in Japanese and English to join their team. Responsibilities include maintaining email quality, ensuring data accuracy on the database, and adhering to company policies. Preferred candidates have customer service experience, knowledge of MS Office, and strong problem-solving skills. Join a supportive environment where you can grow your skills and make a difference.

Qualifications

• Proficiency in Japanese at a C1 level and English at a B2 level is required.
• Experience in customer service is a plus.
• Knowledge of MS Office and developed computer skills is necessary.

Responsibilities

• Achieve email quality score goals to meet client satisfaction.
• Maintain database accuracy and security.
• Follow company policies for quality assurance.

Skills

Proficiency in Japanese (C1)

Proficiency in English (B2)

Knowledge of MS Office

Computer skills

Dependable and reliable

Motivated and enthusiastic

Job description

A leading company in customer service based in Warsaw, Poland, is seeking motivated individuals proficient in Japanese and English to join their team. Responsibilities include maintaining email quality, ensuring data accuracy on the database, and adhering to company policies. Preferred candidates have customer service experience, knowledge of MS Office, and strong problem-solving skills. Join a supportive environment where you can grow your skills and make a difference.