B2B Customer Service & Orders Specialist

Deponti; Polska; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading outdoor living company in Poland is looking for a Customer Service representative to join their team. In this role, you will process orders, handle inquiries, and coordinate deliveries with international partners. Ideal candidates have strong communication skills, experience in customer service (B2B preferred), and fluent English; knowledge of German is a bonus. The position offers fixed hours and opportunities for professional growth in a friendly work environment.

Benefits

Daily lunch in the canteen

Training and team trips

Annual summer party

Qualifications

• Experience in customer service is required.
• Fluency in English; German language skills are a plus.
• Ability to manage complaints and maintain professionalism.

Responsibilities

• Process orders through phone, email, and online systems.
• Maintain communication with partners and customers.
• Coordinate deliveries with the team in Germany.

Skills

Customer service experience (preferably B2B)

Fluent English

German

Organized and solution-oriented

Excellent communication skills

Tech-savvy with MS Office

Tools

CRM systems

Job description

A leading outdoor living company in Poland is looking for a Customer Service representative to join their team. In this role, you will process orders, handle inquiries, and coordinate deliveries with international partners. Ideal candidates have strong communication skills, experience in customer service (B2B preferred), and fluent English; knowledge of German is a bonus. The position offers fixed hours and opportunities for professional growth in a friendly work environment.