Aviation Technical Support Engineer

Heli-One; Rzeszów; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading aviation company is seeking an Aviation Technical Support Engineer in Rzeszów, Poland. This role provides overall technical support for maintenance operations globally, requiring a Technical Diploma and relevant aviation experience. Strong problem-solving and communication skills are essential. Candidates must have the legal right to work in Poland and be fluent in English.

Qualifications

• Technical Diploma or equivalent experience and endorsement with a formal aviation maintenance qualification.
• Relevant experience in Aviation Industry and Aviation Maintenance Support.
• Excellent listening, verbal and written English communication skills.

Responsibilities

• Identify solutions to aviation technical support requests.
• Liaise with maintenance and flight operations for AOG aircraft.
• Communicate with OEMs and vendors for maintenance data.

Skills

Customer service skills

Communication skills

Strong computer skills

Team player

Problem solving skills

Ability to work under pressure

Fluent English communication

Education

Technical Diploma or equivalent

Tools

Excel

Job description

Overview

Aviation Technical Support Engineer

Workplace: Rzeszów, podkarpackie voivodship, Poland

Type of employment: Contract of employment (umowa o pracę)

CHC Helicopters Services are hiring for Aviation Technical Support Engineer to support the Maintenance Support Centre (MSC) in our operations in Rzeszow, Poland. This role will have the primary function of providing overall technical support in direct support of CHC Helicopter Services Worldwide Maintenance Operations. The MSC operates 24/7/365 for global fleet support.

The Aviation Technical Support Engineer (TSE) will act as part of the Maintenance Support Centre (MSC) team who are accountable for the identification, provision and communication of technical and engineering support services to all CHC Helicopter Services (HS) Maintenance Operations.

Responsibilities

• Identify safe, approved, and effective solutions to aviation technical support requests from Line Maintenance.
• Liaise with maintenance and flight operations as required to provide effective and expedient solutions to return AOG aircraft to service.
• Communicate with OEM’s, vendors and internal technical expertise in order to acquire approved maintenance and/or repair data.
• Offer troubleshooting advice to maintenance crews by reference to related publications and/or historical data, both internal and external as required.
• Monitor CHC HS aircraft technical status system and provide status reports as necessary.
• Along with other elements of the MSC, coordinate all technical aspects of AOG recovery whilst ensuring maximum leverage and efficiency.
• Plus may perform other duties as assigned.

Qualifications

• Technical Diploma or equivalent experience and endorsement with a formal aviation maintenance qualification.
• Relevant experience in the Aviation Industry and in an Aviation Maintenance Support (Part-CAMO, Part-145 organizations).
• Good customer service skills and communication skills.
• Strong computer skills including Excel and experience with electronic maintenance documentation systems.
• Demonstrated team player with excellent interpersonal skills.
• Ability to work under time pressure in a rapidly evolving and dynamic environment.
• Self-motivated and results oriented with a focus on quality and safety.
• Excellent listening, verbal and written English communication – min. B2/C1 level.
• Excellent collaborative problem solving skills with an ability to implement solutions.
• You must have the legal right to live and work in Poland, this is not a remote role.

This is an excellent opportunity to be part of a thriving helicopter industry in Rzeszow, Poland. If you would like to be part of a dynamic and challenging team environment, please provide an updated copy of your resume in ENGLISH to be considered for the role.

We reserve the right to contact only shortlisted candidates.

Please include in your recruitment documents the clause: I agree to the processing of my personal data for recruitment purposes, in accordance with the Law of August 29, 1997 on the Protection of Personal Data (i.e., Journal of Laws No. 101 of 2002, item 926, as amended).