Associate Account Manager (Warsaw)

Fresha; Województwo mazowieckie; Presencial; PLN 78.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Multisport Membership

Food & Refreshments

Office in Warsaw (Rondo 1)

Descripción de la vacante

Fresha is expanding in Poland and seeks an Associate Account Manager to own partner relationships in Warsaw. You will drive platform adoption, optimize partner profiles, and help them grow through Fresha Pay and premium features. This is an exciting, fast-paced role in a global brand.

You will work in a dynamic team, building high-value relationships and collaborating with Sales, Product and Data teams to deliver impact across partners in the Polish market.

Formación

• Experience in account management or partner-facing roles.
• Proactive, growth-minded approach with eagerness to learn.
• Sales exposure or outbound calling is a plus, with a value-driven mindset.
• Collaborative team player in fast-paced settings.
• Interest in beauty, wellness and self-care space.

Responsabilidades

• Onboard partners to Fresha and Fresha Pay features to maximize value from day one.
• Identify opportunities to increase monetisation and drive partner growth.
• Educate and convert partner accounts to Fresha’s payment processing and premium features.
• Manage a portfolio of partners with tailored, consultative support.
• Build long-term relationships and act as a strategic partner in Fresha journeys.
• Collaborate with Sales, Data Migration and Product teams to ensure a seamless partner experience.

Conocimientos

Account Management

Proactive & Curious

Commercially Driven

Team-Player

Beauty & Wellness interest

Descripción del empleo

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

Associate Account Manager | Warsaw, PL | Office-based

As we expand across the Poland market, we're looking for an Associate Account Manager to own relationships with Fresha's customers, drive platform adoption and growth, and turn great partnerships into long-term success. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

Salary & Earning Potential

Base salary: 7,000 - 9,000 PLN depending on contract type and experience

Additional performance based variable pay: 1,000 - 2,000 PLN

Employment contract / Contract of mandate / B2B

Hit 100% of your target, and you earn your OTE. Surpass your target, and you earn more with our accelerator model.

What You'll Do

• Partner Onboarding: Onboard partners to Fresha and Fresha Pay features, helping them get the most value from the platform and it's features from day one.
• Drive Commercial Growth: Optimise partner profiles and revenue strategies, identifying opportunities to increase monetisation and drive business growth.
• Convert Payments & Features: Proactively educate and convert partner accounts onto Fresha’s native payment processing solutions and premium platform features.
• Consultative Account Management: Manage a portfolio of partners with tailored, consultative support, understanding their unique business needs and identifying opportunities to help them grow.
• Build High-Value Relationships: Build trusted, long-term relationships, acting as a strategic partner throughout their Fresha journey.
• Cross-Functional Collaboration: Work closely with Sales, Data Migration and Product teams to deliver a seamless experience, share partner insights and continuously improve how we support businesses on Fresha.

What We're Looking For

• Account Management Experience: Experience in an Account Management or similar partner-facing role, with a track record of building strong partner relationships and driving commercial growth.
• Proactive and Curious: A proactive, growth mindset with a genuine appetite for learning and continuous development.
• Commercially Driven: Experience in outbound calling or sales is preferred, with a consultative and value-driven approach.
• Team-Player: Adaptable and comfortable working in a fast-moving, highly collaborative environment.
• Industry: A genuine interest in the beauty, wellness and self-care space.

Language Requirements

Fluency in Polish is essential. Advanced English is preferred, as you'll present to and communicate with international teams.

Your Opportunity At Fresha

• Earn for Impact: A market leading compensation structure that rewards high performance and delivery.
• Portfolio Ownership: Own a portfolio of partners and drive real commercial impact for an established global brand as we build across a new market.
• Grow with Fresha: As Fresha expands internationally and continue to invest in its product, account management is a key growth engine with clear opportunities to progress into a more Senior AM or Leadership position.
• Cross-Functional International Collaboration: Collaborate with an international team across Commercial and Product.

Benefits

• Health Insurance: Medicover Premium Health Programme fully covered by Fresha.
• Multisport Membership: 50% employer contribution.
• Food & Refreshments: Complimentary daily snacks and drinks, plus a fully catered lunch every Friday.
• Prime Location: Work from our brand new office space in the Rondo 1 skyscraper in central Warsaw.
• Equipment Provided: Laptop and systems essential for you to be successful in your role will be provided, setting you up for success from day one.