Assistant Department Manager Sales (m/f/d)

Peek & Cloppenburg group; Wrocław; Hybrid; PLN 176,000 - 246,000; Full time

Benefits offered by this job

Performance bonus

Employee discount

Health insurance

Pension plan

Public transport subsidy

Sport card

Career development

Job summary

Peek & Cloppenburg, a global fashion retailer, invites a hands-on Department Manager to join its store team in Wrocław. You will lead and coach the team, drive sales, and ensure an outstanding customer experience on the floor.

Responsibilities include merchandise analysis, implementing visual merchandising guidelines, and collaborating with buying to optimize product availability and assortment. Fluent English is expected; German is a plus but not required.

Qualifications

• Minimum 1 year of management experience, preferably in fashion.
• Customer service focus with ability to create positive experiences.
• Hands-on, proactive approach to leadership.
• Passion for fashion and lifestyle.
• Organized and analytical, comfortable working with numbers.
• Fluent English; German a plus but not required.

Responsibilities

• Support the Department Manager in leading the team and driving performance.
• Be actively present on the sales floor to guide daily operations.
• Assist in training, coaching, and motivating the team to achieve sales goals.
• Deliver excellent customer service through hands-on support and by leading by example.
• Conduct regular merchandise analysis and optimize the sales floor per guidelines.
• Collaborate with the buying team to enhance product selection and availability.

Skills

Team leadership

Customer service

Merchandise analysis

Data analysis

Visual merchandising

English proficiency

Communication

German (optional)

Job description

*There are two independent companies named Peek & Cloppenburg in Germany with their headquarters in Düsseldorf and Hamburg. This website refers to Peek & Cloppenburg B.V. & Co. KG, Düsseldorf, which stores can be found here .

EMPLOYMENT

Full time

Over 160 stores, 16,000 employees, 120 years’ experience: at the international fashion company Peek & Cloppenburg*, with its headquarters in Vienna and Düsseldorf, traditional family values meet a dynamic industry. For us, fashion isn’t just a product – it’s our common language. Here, you’re not just an employee – you become part of our community. A fashion community in which you can live doing what you love. Let’s create the future of retail. Together.

*In Germany there are two independent companies Peek & Cloppenburg with their headquarters in Düsseldorf and Hamburg. This advertisement refers to the Düsseldorf-based group of companies, whose locations you can find here: peek-cloppenburg.de/de/stores .

YOU WILL BE RESPONSIBLE FOR

• Supporting the Department Manager in leading the team and driving strong performance through close collaboration
• Being actively present on the sales floor to guide and support daily operations
• Assisting in training, coaching, and motivating the team to achieve and exceed sales goals
• Delivering excellent customer service through hands‑on support and by leading by example
• Conducting regular merchandise analysis and optimizing the sales floor in line with visual merchandising guidelines and marketing strategies
• Assisting in collaboration with the buying team to enhance product selection and ensure strong availability

WE ARE LOOKING FOR

• You have at least 1 year of management experience, preferably in fashion—but experience in FMCG or other service‑oriented fields is also welcome
• You’re passionate about delivering great customer service and creating positive experiences
• You’re committed, proactive, and ready to jump in with a hands‑on approach
• You love fashion and lifestyle and enjoy sharing that enthusiasm
• You’re organized and analytical, comfortable working with numbers
• You speak English confidently - German skills are a plus but not required

WHAT WE OFFER

• Performance‑basedbonus tied to the department's success
  
• Individual salesbonus
  
• Employee referralreward program
  
• 25% employee discount in our stores
• Christmas bonus
  
• Company sponsoredhealth insurance
  
• Additional vacationdays according to period of employement
  
• Assumption of publictransport expenses (HU, HR)
  
• Trade unionallowance (SK,CZ)
  
• Private medical carepackage
  
• Supplementarypension insurance (2% of gross monthlysalary)
  
• Language coursessponsored by the company
  
• Security of a 120year old successful family business
  
• A dynamic workingenvironment based on teamwork and individual responsibility
  
• Personal andprofessional development opportunities
  
• Sport card
• Exclusive discounts on travel, electronics, fitness, and more through our Corporate Benefits portal