AR Accountant with German

Rockwool; Poland; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Home office available up to 2 days per week

Adaptable working hours

Home office subsidy

Private medical care

Multikafeteria MyBenefit

Wellbeing program

Extra day off for voluntary activities

Job summary

Rockwool is seeking an AR Accountant (with German) in Poznań to join the Accounts Receivable team. The role involves managing dunning and collections, responding to customer inquiries, and collaborating with other AR departments. A university degree in a relevant field and fluency in German and English are required, along with extensive experience in dunning and collections. Benefits include flexible working hours, home office options, and private medical care.

Qualifications

• University degree, preferably in banking, business or economics.
• Extensive dunning and collection experience with German-speaking markets.
• Fluency in German (reading, speaking, and understanding) is mandatory, in addition to English.

Responsibilities

• Manage dunning and collections according to KPIs.
• Respond to customer inquiries related to payments or invoices.
• Support internal and external audits and maintain documentation.

Skills

Dunning and collection experience

Customer service experience

Fluency in German

Familiarity with SAP

Proficiency in Excel and Outlook

Education

University degree in banking, business or economics

Tools

SAP

SharePoint

Job description

We are seeking an AR Accountant (with German) position based in our Poznań location to join the Accounts Receivable team.

Responsibilities

• Dunning, collection, open item and overdue management according to our KPI
• Responding to customers' inquiries relating to payments or invoices
• Extracting and preparing overdue reports as per request and ensuring accuracy
• Participating in month‑end closing activities and taking responsibility for ensuring all activities are completed
• Close collaboration with other AR departments – Credit and/or Payment allocation teams to coordinate information about the customer's payment behavior and potential delays on the payments, including bankruptcy information
• Complying with internal policies, SLA and external legislation
• Supporting the internal and external audits – collecting documentation, reviewing and validating it, and maintaining direct contact with different functions within the organization
• Acting as a flexible backup and supporting other collections teams when needed
• Providing problem‑solving support, advice and guidance to internal customers that is professional, responsive, and assumes responsibility for conclusion
• Building a relationship with key stakeholders and being a focal point of contact
• Participating in projects, system testing, and preparation of data documentation within the area of responsibility

Qualifications

• University degree, preferably in banking, business or economics
• Extensive dunning and collection experience with German‑speaking markets
• Customer service experience working with German language is considered a plus
• Familiarity with SAP beneficial; user of SharePoint, Excel and Outlook
• Fluency in German (reading, speaking, and understanding) is mandatory, in addition to English

Benefits

Our compensation package includes:

• Home office available up to 2 days per week – office‑first approach
• Adaptable working hours – start your day anytime between 7:00 AM and 9:00 AM
• Home office subsidy
• Private medical care
• Multikafeteria MyBenefit
• Wellbeing program
• Extra day off for voluntary activities