We are looking for an Anti-Fraud Manager to protect our platform from fraudulent activity while ensuring a seamless experience for legitimate players. You will be responsible for monitoring suspicious behavior, investigating fraud cases, minimizing financial risks, and continuously improving fraud prevention processes.
The ideal candidate has hands-on experience in iGaming, understands common fraud schemes, payment abuse, bonus abuse, multi-accounting, and account takeovers, and is comfortable making data-driven decisions in a fast-paced environment.
Key Responsibilities:
- Monitor player activity and payment transactions to identify suspicious behavior
- Investigate fraud cases, including bonus abuse, multi-accounting, payment fraud, chargebacks, account takeovers, and affiliate fraud
- Make decisions regarding account verification, restrictions, suspensions, or closures
- Collaborate with Payments, Customer Support, VIP, CRM, and Product teams to resolve fraud-related issues
- Analyze fraud trends and recommend improvements to fraud prevention processes
- Monitor key fraud KPIs and prepare regular reports
- Participate in configuring fraud rules, limits, and risk scenarios
- Work closely with payment providers regarding fraud-related cases and chargebacks
- Maintain fraud documentation and internal procedures
Requirements:
- 2+ years of experience in Anti-Fraud, Risk Operations, Fraud Prevention, or Payments within iGaming
- Strong understanding of common fraud schemes in online gambling
- Understanding of KYC and AML procedures
- Experience configuring fraud detection rules
- Familiarity with responsible gaming policies
- Experience investigating suspicious transactions and player activity
- Understanding of payment methods, transaction flows, chargebacks, and risk management
- Strong analytical skills with the ability to interpret large volumes of data
- Experience working with fraud monitoring tools and back-office platforms
- Ability to make independent decisions based on risk assessment
- Intermediate English or higher
Personal Qualities:
- Strong analytical mindset
- Excellent attention to detail
- High level of integrity and responsibility
- Critical thinking and sound judgment
- Proactive approach to problem-solving
- Strong communication and collaboration skills
- Ownership mentality