Analyst, Claims with French (18 months fixed-term contract)

careersinpoland; Wrocław; On-site; PLN 110,000 - 150,000; Full time

Job summary

AXA XL in Poland is seeking an Analyst, Claims with French for an 18-month fixed-term contract. You will join our Claims Operations Poland team, handling first-notice of loss, coinsurance tasks, and cross-border claims for multiple lines of business, while working closely with onshore colleagues.

The ideal candidate holds a university degree or equivalent, fluent English and French at least B2, and strong analytical and organizational skills.

Qualifications

• University degree or relevant experience.
• Fluent English and French at B2 level.
• Experience in (re)insurance claims is preferred.
• Strong analytical and data-reading skills.
• Excellent communication and organizational abilities.

Responsibilities

• Index claims-related documents across lines of business.
• Create first notice of loss and incident-only claims in systems.
• Reconcile coinsurance bordereau and input payments/reserves.
• Collaborate with onshore teams to resolve complex scenarios.
• Maintain documentation and participate in meetings.

Skills

English and French fluency

Analytical thinking

Attention to detail

Organizational skills

People skills

Education

University degree or relevant experience

Tools

Microsoft Office

Job description

Main Page / Jobs / Analyst, Claims with French (18 months fixed-term contract)

Analyst, Claims with French (18 months fixed-term contract)

AXA XL

Level: specialist

published 2026/11/02

Have you ever wondered who insures the insurance companies? What different elements the insurance policy consist of, and how it is assembled? Would you like to see the backstage of international insurance market? To get to know how to insure skyscrapers from terrorist attacks, endangered species or private art collections? Our company is just the place to do all that!

AXA XL is one of the leading companies on the insurance and reinsurance market. We are currently looking for eager and passionate candidates to join our growing family!

After all, how risky can it be to join the insurance company?

Analyst, Claims with French (18 months fixed-term contract)

Being a part of our Claim Operations Poland, you add value to the organization as you are directly aligned to organizational goals. It’s a unique team in terms of learning as we cater to all the countries where AXA XL has offices and we support all line of businesses (Property, Casualty, Professional and Specialty) and all products.

Our claims team in Poland receives loss notifications (first notice of loss) directly from our brokers/insured across the world and set up claims as per defined standard operating procedures and service level agreement. As a member of our team, you will be required to use your knowledge and learning’s at work to identify claims loss details from the first notice of loss. A major part of our team also work as actual claim owners on follow business (Coinsurance) and do reconciliation/triaging of monthly/quarterly statements and process financials as per leader’s instructions.

What you’ll be DOING

What will your essential responsibilities include?

• Index claims related documents for various lines of businesses.
• Create first notice of loss & setup incident only claims in our claims systems.
• Reconcile coinsurance bordereau and enter payments/reserves in our claims systems.
• Work together with onshore teams to resolve complex scenarios and ask for additional information when needed.
• Maintain proper documentation of all the procedures and updates.
• Be part of the process meetings and take part in monthly/quarterly audio & video conference calls.
• Make sure to achieve service level agreements and meet set quality

You will report to Deputy Manager, Claims.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• University degree or relevant experience
• Fluent English and French, minimum B2 level
• Proven experience in insurance industry preferably in (re)insurance claims area (ability to read and interpret insurance data) will be an asset
• Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
• Inquisitive mind with analytical thinking skills
• Good organizational skills and excellent attention to detail
• Excellent people skills; communicative and open to new challenges

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed.