Analyst, Claims Governance

AXA; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Job summary

AXA XL in Wroclaw, Poland is seeking an Analyst, Governance to support the Claims Ops governance team. You will review due diligence materials, present papers to the governance committee, and help improve data quality across delegated arrangements with coverholders and TPAs.

The role emphasizes strong communication, attention to detail, and collaboration with internal and external stakeholders, including regulatory inquiries and reporting, within a Lloyd's market context.

Qualifications

• Experience with delegated underwriting authorities, Lloyd’s market preferred.
• Strong knowledge of commercial insurance.
• Proficient in data analysis and MI reporting.
• Excellent written and verbal communication.
• Ability to coordinate with internal and external stakeholders.

Responsibilities

• Review and approve due diligence materials.
• Review and present decision papers to DGC.
• Support conduct risk performance MI data production.
• Analyse bordereaux and report data quality gaps.
• Engage with UKI Claims, coverholders and TPAs to close gaps.

Skills

Data analysis

Excel advanced

Communication

Attention to detail

Collaboration

Stakeholder management

Tools

MS Access

MS Excel

VBA

Job description

Analyst, Governance

Wroclaw/Poland

AXA XL has various projects underway regarding delegated arrangements one of which is working with Claims team to manage their coverholder and TPAs. We are currently recruiting Support Analyst to complete the following tasks:

• Review and approve due diligence materials;
• Review and present decision papers to DGC;
• Support the conduct risk performance MI data production.

The successful candidate will be responsible for analysing bordereaux, documenting and identifying the gaps in required data against the AXA XL standard. In collaboration with the Gap Analysis Coordinator, they will be involved in various internal meetings across the organization to report on findings and to work with UKI Claims, our coverholders and TPAs to close the gaps whilst improving data quality.

Requires excellent communication skills, both written and verbally, and be able to succinctly document output in a consistent high quality manner. They should display a high attention to detail and be able to establish effective working relationships with business representatives both internal and external. Experience with delegated underwriting authorities is a must and ideally within the Lloyd’s market.

What you’ll be doing

What will your essential responsibilities include?

Review and approval of due diligence materials, following up with managers/TPAs on exceptions

• Review and presentation of decision papers prepared by Poland governance team to the AXA XL
• Working with the claims managers to prepare, review and approve Appendix IIIs and AXA XL wordings, including loss fund amounts for all new and renewing DAs
• Working with legal, DAs and the claims managers to negotiate MSAs including exceptions to standards
• Supporting the conduct risk performance MI data production
• Managing problematic DAs (e.g. All Risks)
• Meeting and responding to regulatory queries (Lloyds)
• Meeting with claims management and TPAs

You will report to (Manager, Claims Ops, Shared Services).

What you’ll bring

We’re looking for someone who has these abilities and skills:

• Experience with delegated underwriting authorities ideally within the Lloyd’s market
• An in depth knowledge of commercial insurance is a plus
• Reporting skills. E.g. data analysis, data integration, MI development (producing reports etc), interpret data, interpolate data, advance Excel skills (macros, VBA etc) MSAccess
• Excellent communication skills as there will be a high degree of engagement with Coverholders, Brokers, TPAs, Underwriters and claims staff
• High level of collaboration skills
• Working in difficult environment so tenacity and perseverance is a must
• Planning and execution skills
• Ability to prioritise work and self-organise for demanding workloads and timetables
• Business engagement skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Working knowledge of Microsoft Office

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability.