Analyst, Claims with French

careersinpoland; Wrocław; On-site; PLN 90,000 - 140,000; Full time

Job summary

AXA XL Poland is seeking an Analyst, Claims with French to join our Claims Operations team. You will handle first notice of loss, coinsurance reconciliations, and collaborate with onshore teams across regions to resolve complex scenarios.

The role requires university degree or equivalent, fluent English, and insurance industry experience. You’ll work under the local Manager and contribute to accurate documentation and timely service delivery.

Qualifications

• University degree or relevant experience.
• Experience with handling Claims.
• Fluent English at least C1.
• Experience in (re)insurance claims preferred.
• Computer literacy including Outlook, Word, Excel, PowerPoint.
• Inquisitive mind with analytical thinking.
• Good organizational skills and attention to detail.

Responsibilities

• Index claims related documents for various lines of businesses.
• Create first notice of loss & setup incident only claims in our claims systems.
• Reconcile coinsurance bordereaux and enter payments/reserves in our claims systems.
• Work together with onshore teams to resolve complex scenarios and ask for additional information when needed.
• Maintain proper documentation of all the procedures and updates.
• Be part of the process meetings and take part in monthly/quarterly audio & video conference calls.
• Make sure to achieve service level agreements and meet set quality

Skills

Fluent English (C1)

Claims experience

Insurance industry experience

MS Office (Outlook, Word, Excel, Power

Analytical thinking

Attention to detail

People skills

Job description

Have you ever wondered who insures the insurance companies? What different elements the insurance policy consist of, and how it is assembled? Would you like to see the backstage of international insurance market? To get to know how to insure skyscrapers from terrorist attacks, endangered species or private art collections? Our company is just the place to do all that!

AXA XL is one of the leading companies on the insurance and reinsurance market. We are currently looking for eager and passionate candidates to join our growing family!

After all, how risky can it be to join the insurance company?

Analyst, Claims with French

Being a part of our Claim Operations Poland, you add value to the organization as you are directly aligned to organizational goals. It’s a unique team in terms of learning as we cater to all the countries where AXA XL has offices and we support all line of businesses (Property, Casualty, Professional and Specialty) and all products.

Our claims team in Poland receives loss notifications (first notice of loss) directly from our brokers/insured across the world and set up claims as per defined standard operating procedures and service level agreement. As a member of our team, you will be required to use your knowledge and learnings at work to identify claims loss details from the first notice of loss. A major part of our team also work as actual claim owners on follow business (Coinsurance) and do reconciliation/triaging of monthly/quarterly statements and process financials as per leader’s instructions.

What you’ll be DOING

What will your essential responsibilities include?

• Index claims related documents for various lines of businesses.
• Create first notice of loss & setup incident only claims in our claims systems.
• Reconcile coinsurance bordereaux and enter payments/reserves in our claims systems.
• Work together with onshore teams to resolve complex scenarios and ask for additional information when needed.
• Maintain proper documentation of all the procedures and updates.
• Be part of the process meetings and take part in monthly/quarterly audio & video conference calls.
• Make sure to achieve service level agreements and meet set quality

You will report to local Manager.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

• University degree or relevant experience
• Experience with handling Claims
• Fluent English on minimum C1 level
• Proven experience in insurance industry preferably in (re)insurance claims area (ability to read and interpret insurance data) will be an asset
• Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
• Inquisitive mind with analytical thinking skills
• Good organizational skills and excellent attention to detail
• Excellent people skills; communicative and open to new challenges

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.