AI Operations & Solutions Specialist

RocketJobs; Polska; Hybrid; PLN 120,000 - 160,000; Full time

Job summary

Antal Sp. z o.o. is recruiting for an AI Operations & Solutions Specialist to support AI-powered workflow across international business functions. The role combines stakeholder management with hands-on operational support, ensuring stability after releases and aiding model training and deployment.

The ideal candidate has experience in operations or client support, a banking/financial background, fluent English, and a drive to improve automation and processes in a global environment.

Qualifications

• Experience in operations, client support, or business support functions.
• Background in Financial Services, Banking, Investment Operations, or a related environment.
• Fluent English; Spanish would be an asset.
• Strong communication and stakeholder management skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Monitor and support operational processes powered by AI and automation solutions.
• Ensure stability and effectiveness of tools following releases and updates.
• Investigate and resolve operational issues.
• Deliver demonstrations and presentations to internal and external stakeholders.
• Maintain project and support tickets in JIRA.
• Communicate project updates and manage escalations when required.
• Support AI model training and deployment activities.
• Identify opportunities for process improvements and operational efficiencies.

Skills

Fluent English

Stakeholder management

Communication skills

Organizational skills

Automation interest

Tools

JIRA

Job description

# AI Operations & Solutions SpecialistFinansex, Warszawa## Antal Sp. z o.o.Praca Antal Sp. z o.o.Pełny wymiarUoPSpecjalista / MidHybrydowo### Opis stanowiskaSupport innovative AI solutions that are transforming global operations.We are looking for an AI Operations & Solutions Specialist to join a growing team focused on automation, operational excellence, and emerging technologies. This role combines stakeholder management, operational support, and exposure to AI-powered solutions that are used across international business functions.Your responsibilities:* Monitor and support operational processes powered by AI and automation solutions* Ensure stability and effectiveness of tools following releases and updates* Investigate and resolve operational issues* Deliver demonstrations and presentations to internal and external stakeholders* Maintain project and support tickets in JIRA* Communicate project updates and manage escalations when required* Support AI model training and deployment activities* Identify opportunities for process improvements and operational efficienciesWhat we're looking for:* Experience in operations, client support, or business support functions* Background in Financial Services, Banking, Investment Operations, or a related environment* Fluent English* Spanish would be an asset* Strong communication and stakeholder management skills* Ability to work effectively under pressure and meet deadlines* Excellent organizational skills and attention to detail* Interest in automation, AI technologies, and process improvementWhat we offer:* Opportunity to work with innovative AI solutions in a global environment* Collaboration with international stakeholders and project teams* Exposure to automation and digital transformation initiatives* Attractive career development opportunities within a growing organization**Why apply for an Antal job offer?**When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.**About Antal**Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams