AI Automation Architect

QPL IQVIA RDS Poland Sp. z o.o.; Warszawa; On-site; PLN 227,000 - 421,000; Full time

Job summary

IQVIA is seeking a hands-on AI Architect to design, govern, and scale enterprise-grade Agentic AI, Copilot, and Intelligent Automation solutions. The role covers architecture, data strategy, evaluation, governance, and secure, scalable AI delivery.

Responsibilities include integration with ERP/CRM/ITSM and governance of AI platforms, with emphasis on retrieval, memory, orchestration, and human-in-the-loop controls.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.
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Responsibilities

• Design and deliver enterprise-grade Agentic AI, Copilot, and Intelligent Automation solutions.
• Architect secure integrations using APIs, OAuth2, and enterprise data platforms.
• Govern AI quality gates, observability, and governance processes for production AI systems.
• Provide technical leadership on LLM platforms and GenAI capabilities.

Skills

Python

AI Architect

LLM platforms

RAG

FastAPI

LangChain

LangGraph

Pandas

Docker

Kubernetes

CI/CD

GitHub Copilot

Microsoft Copilot

OpenAI

Azure OpenAI

Education

Bachelor's or Master's in Computer Science/Engineering/Data Science

Tools

FastAPI

LangChain

LangGraph

Cursor AI

GitHub Copilot

Microsoft 365 Copilot

OpenAI

Azure OpenAI

Anthropic Claude

Docker

Kubernetes

Job description

AI Architect (Agentic Process Automation): Experience: 8+ Years (minimum 3 years focused on AI/ML, Generative AI, Agentic AI, Copilot, or Intelligent Automation solutions) Location: India / Europe Employment Type: Full-Time

About the Role

We are seeking a hands-on AI Architect to design, govern, and scale enterprise-grade Agentic AI, Copilot, and Intelligent Automation solutions. The role combines AI architecture, enterprise data strategy, evaluation engineering, governance, and intelligent process automation to deliver secure, scalable, and business-driven AI solutions.

Key Responsibilities

• Architecture & Solution Design Design and deliver enterprise-grade Agentic AI, Copilot, RAG, and Intelligent Automation solutions. Architect multi-agent systems including planning, reasoning, memory management, workflow orchestration, tool integration, and Human-in-the-Loop controls. Define enterprise AI strategy, reference architectures, standards, governance frameworks, best practices, and reusable accelerators. Lead AI platform decisions spanning foundation models, agent frameworks, enterprise data, orchestration platforms, and integration patterns. Architect and provide technical leadership for Python-based AI platforms, agent frameworks, automation services, APIs, and enterprise integrations. Ensure AI solutions meet enterprise requirements for scalability, reliability, observability, security, compliance, and operational excellence. Collaborate with product, engineering, security, data, and business stakeholders to identify high-value AI opportunities and deliver measurable business impact. Conduct architecture reviews, support Architecture Review Boards (ARB), and oversee delivery across multiple AI initiatives.
• Enterprise Integration, Data & AI Quality Engineering: Integrate AI solutions with enterprise platforms including ERP, CRM, ITSM, HR, Finance, SharePoint, and other business systems. Design AI architectures leveraging Microsoft Fabric, Databricks, Snowflake, Azure Data Lake, Enterprise Data Platforms, and enterprise knowledge repositories. Architect secure integrations using APIs, Graph APIs, OAuth2, Function Calling, MCP, Agent-to-Agent communication, and event-driven architectures. Design enterprise knowledge architectures across structured, semi-structured, and unstructured data sources. Define data strategies covering knowledge sourcing, metadata management, chunking strategies, embedding architectures, vectorization, and retrieval optimization. Design scalable data processing pipelines, orchestration services, and AI workloads using Python and cloud-native technologies. Design and govern evaluation datasets, benchmark suites, golden test sets, and domain-specific validation frameworks. Establish methodologies for measuring accuracy, groundedness, relevance, reasoning quality, latency, cost efficiency, and business outcomes. Define evaluation pipelines for prompts, RAG systems, copilots, and autonomous agents using automated and human evaluation approaches. Partner with business, domain, and data teams to establish trusted AI-ready data foundations, feedback loops, and continuous improvement processes.
• Governance, Security & Reliability: Implement Responsible AI practices covering privacy, security, compliance, auditability, risk management, ethical AI, and PII protection. Define observability, testing, hallucination detection, resiliency, disaster recovery, model monitoring, and operational support strategies. Establish AI quality gates, release criteria, evaluation standards, and governance processes for production AI systems. Drive token governance, model routing, semantic caching, cost optimization, and mitigation strategies for bias, drift, and reliability risks.
• Foundation Models & GenAI: Provide technical leadership on LLM platforms including OpenAI GPT, Azure OpenAI, Anthropic Claude, Microsoft Copilot, and emerging foundation models. Apply advanced Prompt Engineering, Context Engineering, Knowledge Grounding, Function Calling, Agent Memory, and Model Routing techniques. Design and optimize Retrieval-Augmented Generation (RAG) solutions leveraging enterprise search, vector databases, embeddings, and knowledge management platforms.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related discipline.
• 8+ years of software engineering experience, including a minimum of 3 years focused on AI/ML, Generative AI, Agentic AI, Copilot, or Intelligent Automation solutions.
• Strong expertise in Python, including development of AI agents, APIs, automation services, data processing pipelines, orchestration frameworks, and evaluation platforms.
• Hands-on experience building enterprise AI applications using technologies such as FastAPI, LangChain, LangGraph, , Pandas or similar frameworks.
• Hands-on experience with AI development tools such as Cursor AI, GitHub Copilot, and Microsoft 365 Copilot.
• Extensive experience with LLM platforms including OpenAI, Azure OpenAI, Anthropic Claude, and similar technologies.
• Deep understanding of RAG, vector databases, embedding models, enterprise search, knowledge management architectures, and AI evaluation frameworks.
• Strong knowledge of Graph APIs, OAuth2, SSO, enterprise integration patterns, API design, microservices, Docker, Kubernetes, event-driven architecture, and CI/CD pipelines.
• Experience designing AI evaluation datasets, benchmark frameworks, quality gates, model performance metrics, and validation methodologies.
• Experience building AI business cases, value realization frameworks, ROI assessments, and executive-level presentations.

Preferred Qualifications

• Experience leading enterprise-scale Agentic AI and multi-agent deployments.
• Knowledge of model fine-tuning, reinforcement learning, and model optimization techniques.
• Familiarity with Model Context Protocol , AI orchestration platforms, and agent communication protocols.
• Exposure to MLOps, LLMOps, prompt management, model monitoring, and AI compliance frameworks.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is 227 000,00 zł - 421 400,00 zł. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.