Agent Celny / CHB agent

Maersk; Łódź; On-site; PLN 100,000 - 145,000; Full time

Benefits offered by this job

Health Insurance

Life & Accident Insurance

Supplementary Pension Plan

Company Social Benefits Fund (ZFŚS)

Employee Assistance Program

Global Referral Program

Role Specific Benefits

Job summary

Maersk is seeking a Customs Process Administrator in Łódź to support compliant and efficient movement of goods across borders. You will perform essential operational and administrative tasks under customs control within the Administrative Stream, gaining exposure to global trade operations.

This role requires basic English, Polish communication, and entry-level logistics experience, with a shift-based, 24/7 schedule in a dynamic, time-sensitive environment.

Qualifications

• Entry-level logistics experience – strongly preferred to ensure familiarity with supply chain and customs processes.
• Minimum English level: B2 – required for effective communication in an international environment.
• Polish language must be communicative.
• Strong attention to detail and ability to follow defined procedures.
• Good organizational and time management skills.
• Ability to work independently within established guidelines and escalation issues appropriately.
• Proficiency in administrative tools and systems used in customs operations.
• Job-related training or on-the-job experience in a similar operational or administrative role.

Responsibilities

• Execute customs-related activities such as embarkment, disembarkment, entry, exit, deposit, and transit of goods in accordance with international regulations.
• Maintain accurate documentation and records to support customs clearance and compliance.
• Apply standardized work routines and methods to ensure consistency and efficiency in operations.
• Identify and elevate non-routine issues to senior colleagues or supervisors as needed.
• Collaborate with internal teams and external stakeholders to facilitate timely and compliant goods movement.
• Support continuous improvement initiatives by identifying process gaps and suggesting enhancements.

Skills

English B2

Polish language

Logistics experience

Attention to detail

Time management

Organizational skills

Independent work

Administrative tools

Job description

• Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan (Pracownicze Plany Kapitałowe), Company Social Benefits Fund (ZFŚS), Employee Assistance Program, Global Referral Program, Role Specific Benefits

This is the previous job advertisement. We are looking for a similar candidate located in Łódź or nearby.Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan (Pracownicze Plany Kapitałowe), Company Social Benefits Fund (ZFŚS), Employee Assistance Program, Global Referral Program, Role Specific Benefits

As a Customs Process Administrator, you play a key role in ensuring compliance with international customs laws and regulations. You support the lawful movement of goods across borders by executing essential operational and administrative tasks under customs control. This role is part of the Administrative Stream, focused on providing skilled technical and operational support to enable smooth trade operations.

Key Responsibilities:

• Execute customs-related activities such as embarkment, disembarkment, entry, exit, deposit, and transit of goods in accordance with international regulations.
• Maintain accurate documentation and records to support customs clearance and compliance.
• Apply standardized work routines and methods to ensure consistency and efficiency in operations.
• Identify and elevate non-routine issues to senior colleagues or supervisors as needed.
• Collaborate with internal teams and external stakeholders to facilitate timely and compliant goods movement.
• Support continuous improvement initiatives by identifying process gaps and suggesting enhancements.

Skills & Qualifications:

• Minimum English level: B2 – required for effective communication in an international environment.
• Polish language must be communicative
• Entry-level logistics experience – strongly preferred to ensure familiarity with supply chain and customs processes.
• Strong attention to detail and ability to follow defined procedures.
• Good organizational and time management skills.
• Ability to work independently within established guidelines and escalation issues appropriately.
• Proficiency in administrative tools and systems used in customs operations.
• Job-related training or on-the-job experience in a similar operational or administrative role.

Career Stream Context:

This role is part of the Administrative Career Stream, where individuals support operations through technical and administrative expertise. At this level, colleagues work on tasks of limited scope and complexity, exercising independent judgment within defined boundaries. The role offers opportunities to develop specialized knowledge and grow into more complex responsibilities over time.

Please note:

This position operates in a 24/7 environment, which means the team provides support around the clock to ensure continuous service. The role is based on a 12‑hour shift system, and candidates should be prepared to work on a rotational schedule that includes weekends and certain public holidays. We are looking for individuals who are comfortable working in shifts and can thrive in a dynamic, time‑sensitive operational setup.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

The salary range and benefits listed are provided in good faith and represent an estimate based on objective and gender neutral criteria, including the precise nature of the role and relevant market data. Actual compensation may vary depending on factors such as experience, qualifications, and location. Benefits may differ based on employment status and regional policies. Details mentioned in this job posting do not guarantee a specific salary, benefits package, or employment terms.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].