Advanced Veeva Technical Consultant

NNIT; Kraków; Hybrid; PLN 214,408 - 300,171; Full time

Benefits offered by this job

Opportunities for professional development

Flexible working conditions

Collaborative work environment

Job summary

NNIT, located in Kraków, is seeking an Advanced Veeva Technical Consultant to provide technical support for Veeva Vault applications in a global life sciences environment. You will work in a highly skilled team, advising clients and driving continuous improvements.

The ideal candidate has substantial experience with Veeva administration, strong analytical skills, and the ability to work effectively in multicultural environments. NNIT offers a collaborative workspace with a strong commitment to quality.

Qualifications

• Structured and quality-focused approach.
• Strong collaboration and communication skills.
• Ability to work independently and collaboratively.

Responsibilities

• Provide technical support for Veeva Vault applications.
• Advise customers on system functionality and best practices.
• Evaluate solutions and implement improvements.
• Perform system configuration and administration tasks.
• Drive continuous improvements leveraging new functionality.

Skills

Experience supporting Veeva or similar enterprise applications

Hands-on experience with Veeva Vault administration

Strong communication skills in English

Analytical and troubleshooting skills

Education

Degree in computer science, information systems, or a related field

Job description

NNIT is a leading provider of IT solutions to life sciences internationally, and to the public and enterprise sectors in Denmark. We focus on high complexity industries and thrive in environments where quality and regulatory compliance are critical. At NNIT, we combine deep industry knowledge with strong technical expertise to support our customers in their digital transformation journeys.

Advanced Veeva Technical Consultant

Do you want to work with Veeva Vault solutions in a global and regulated environment? We are looking for an Advanced Veeva Technical Consultant to join our team and support customers within the life sciences industry through advisory, support, and continuous optimization of Veeva platforms.

You will join a highly skilled team working closely with customers and colleagues across functions and geographies. The role offers a combination of technical support, system administration, configuration, and customer advisory within business critical solutions.

Your Responsibilities

As a Veeva Consultant, you will work with support, maintenance, and continuous improvement of Veeva Vault applications.

Your Primary Responsibilities Will Include

• Provide technical support for Veeva Vault applications including RIM, Quality, Safety and Clinical
• Advise customers and stakeholders on system functionality and best practices
• Evaluate current solutions and implement improvements based on business requirements
• Drive continuous improvements by utilizing new Veeva functionality and managing customer backlog
• Perform system configuration and routine administration tasks
• Deploy and promote changes through package deployments and change control processes
• Act as escalation point for incidents, issues, and support related questions
• Troubleshoot and resolve system related issues
• Ensure system quality, compliance, and user adoption
• Manage users, roles, and permissions across Veeva environments
• Support creation of reports and dashboards
• Perform data loads including upload of documents, users, metadata, and field updates
• Support data mapping and realignment activities related to system configurations
• Ensure Veeva environments remain validated following releases and implemented changes

Your Qualifications

We expect you to have a structured and quality focused approach combined with strong collaboration and communication skills.

We Imagine That You Have

• Experience supporting Veeva or similar enterprise applications
• Hands on experience with Veeva Vault administration
• Experience working with Vault Quality, Vault Clinical, or Vault Regulatory
• Experience supporting QualityDocs, QMS, Training, Validation manager, CTMS, eTMF, Submissions, Registration, Submission Archive, or Publishing or content management systems in general
• Experience from Technical Support or Application Management Services
• Experience working in international and multicultural environments
• Strong communication skills in English both written and spoken
• Ability to work independently and collaboratively across teams
• Strong analytical and troubleshooting skills
• Ability to learn new systems and technologies quickly
• A structured and detail oriented approach to your work

It Is An Advantage If You Also Have

• Experience from the life sciences industry
• Knowledge of GxP regulated environments
• Familiarity with Veeva Open Data or Veeva Network
• Veeva Vault Administrator or Associate Administrator certification
• Python or java knowledge
• ITIL experience or certification
• Experience with stakeholder management and customer dialogue

Education

• Degree in computer science, information systems, or a related field
• Relevant work experience may substitute formal education

What We Offer

At NNIT, we are committed to creating an environment where employees can develop professionally and personally while contributing to meaningful solutions for our customers.

We Offer

• An international and collaborative work environment
• Opportunities for professional development and continuous learning
• Close collaboration with highly skilled colleagues across technologies and industries
• The possibility to work with leading technologies within life sciences and regulated environments
• A culture based on openness, responsibility, and respect
• Flexible working conditions supporting work life balance
• Career opportunities across projects, technologies, and business areas

Working at NNIT

At NNIT, we value openness, honesty, and respect, and we share a strong commitment to delivering high quality solutions to our customers. You will become part of a professional environment with opportunities for continuous learning, collaboration, and development across technologies and industries.

Additional Information

All candidates are encouraged to apply regardless of gender, age, religious beliefs, sexual orientation, national and social origin, political opinion, disability, race, skin color, and ethnic origin.