Accounts Receivable - Billing Team Lead

rollsroyce; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private healthcare

Annual bonus

Multisport card

Remote work stipend

PPE/PPK contributions

Additional vacation days

Job summary

Rolls-Royce Kraków Global Capability Centre is seeking a seasoned Accounts Receivable Billing Team Lead to guide a group of Senior AR Billing Specialists. You will drive day-to-day operations, ensure KPIs are met, and partner with the Tower Lead, contracts and operations to meet customer needs.

The role emphasizes performance coaching, process improvements and governance across AR billing processes, with a hybrid work model in Kraków center.

Qualifications

• Bachelor's degree in finance & accounting.
• 10+ years' experience in a GBS or BPO setting.
• Expert knowledge of end-to-end order to invoice process and related accounting (IFRS15).
• Experience in resource planning, scheduling, and workflow management.
• Experience managing an AP team and driving performance against KPIs.
• Proven ability to coach, develop, and motivate people.
• Stakeholder management experience at operational level.
• Lean Six Sigma Green Belt or equivalent training - desirable.

Responsibilities

• Operational Delivery - Coordinates and supervises day-to-day prioritising of tasks, balancing workload across the team.
• Performance Management and CI - Drives team and process performance through data driven insights.
• Stakeholder Management - Provide updates to identified stakeholders and leadership.
• Risk, Compliance & Controls - Maintain controls and procedures of AR Billing process.
• Timely and accurate closure of Audits findings and implement controls.
• Team Management: Mentor and provide guidance to peers and team members.
• Knowledge Sharing: Share learnings across departments.

Skills

Leadership

Coaching

Team mentoring

Stakeholder management

Education

Bachelor's degree in finance & accounting

Lean Six Sigma Green Belt

Tools

SAP

Job description

Accounts Receivable - Billing Team Lead
3 Year FTC
Poland/Krakow

The right time to join Rolls-Royce in Krakow.

Our Global Capability Centre is growing rapidly, creating opportunities to join a high-performing environment supporting some of our most important global markets.

Offered on a three-year fixed-term contract, these roles provide the opportunity to make a lasting impact, and to develop the skills, connections and knowledge that will shape the rest of your career - wherever that may take you

The AR Billing Team Lead provides leadership to a team of Senior AR Billing Specialists and AR Billing Specialists and is accountable to deliver results in line with company profit targets.

They manage day-to-day operations, distribute workloads, and are accountable for meeting (and strive to exceed) the team SLAs and KPIs. They are responsible for ensuring that the billing team members are engaged, supported, and developed.

The AR Billing Team Lead plays an active role in developing their teams' skills, conducting performance reviews, and identifying opportunities for process improvements.

They act as the key escalation point for operational issues and work closely with the AR Billing Tower Lead, commercial and contract teams and operations managers to ensure customer needs are identified and met.

What you will be doing:

• Operational Delivery - Coordinates and supervises day-to-day prioritising of tasks, balancing workload across the team. Recognizes unusual transactions, trends, or variations and communicate findings and recommendations to management and stakeholders in a timely and effective fashion
• Performance Management and CI - Drives team and process performance through data driven insights. Coordinates, develops and maintains documentation on projects and team assignments. Support Projects including Process re-designing / Process Standardization / Process Optimization
• Stakeholder Management - Provide clear, concise, and regular updates to all identified stakeholders, both internal and external, and leadership. Drives operational governance.
• Risk, Compliance & Controls - Maintain controls and procedures of AR Billing process. Ensures that controls are operated as design. Strong Governance around all controls as per RCM's (Risk Control Matrix).
• Timely and accurate closure of Audits findings and implement controls (if failure) immediately
• Team Management: - Mentor and provide Guidance to peers and other team members. Provide timely and adequate feedback to team members about their performance.
• Knowledge Sharing: Share learnings and insights across departments

Preferred requirements:

• Bachelor's degree in finance & accounting.
• 10+ years' experience in a GBS or BPO setting.
• Expert knowledge of end-to-end order to invoice process and related accounting (IFRS15)
• Experience in resource planning, scheduling, and workflow management..
• Experience managing an AP team and driving performance against KPIs.
• Proven ability to coach, develop, and motivate people.
• Stakeholder management experience at operational level.
• Experience with ERP system: SAP is a must.
• Lean Six Sigma Green Belt or any other equivalent training - desirable but not essential.

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Regional Benefits:

• Private healthcare and group life insurance.
• Annual bonus.
• myBenefit platform/subsidy for Multisport card.
• Internet and electricity allowance for remote work.
• Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce Sp. z o.o. contributes 3% to this program.
• Additional vacation days based on length of service with the employer.
• Hybrid work model (2 days in the office / 3 days from home).
• Work in a modern office located in the Krakow centre - the Unity Tower (ul. Lubomirskiego 20).

The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls Royce are committed to being a respectful, inclusive, a