Account Manager- Facilities Management

ZipRecruiter; Łódź; On-site; PLN 318,000 - 343,000; Full time

Job summary

A leading recruitment agency is looking for an Account Manager/Contracts Manager based in North London. Responsibilities include managing service delivery and ensuring client satisfaction while promoting quality and innovation. Applicants should have relevant experience in facilities management and possess strong financial and leadership skills. The position offers a salary of £65–70k and requires office-based work with site travel.

Benefits

Salary: £65–70k

Car allowance

Office-based with site travel

Qualifications

• Experience in facilities management or similar roles.
• Excellent communication and leadership skills.
• Strong financial acumen.

Responsibilities

• Manage service delivery and contract performance.
• Ensure safety and quality in operations.
• Promote quality and innovation.

Skills

Customer focus

Financial management

Team leadership

Innovation and improvement

Job description

Job Description

Account Manager/ Contracts Manager - Facilities Management North London Based

What will you deliver?

• Responsible for the day-to-day management of the service delivery of facilities including the financial, safety and quality performance elements of the contract.
• Provide a safe and healthy environment and working conditions for all employees.
• Comply with all policies/procedures to ensure timely and effective implementation.
• Ensure contractual commitments are met in accordance with contract SLA’s / KPIs and other requirements detailed within the contract documentation.
• Drive quality, innovation and continuous improvement
• Promote an open and direct management style that encourages progress and development with team members and client stakeholders
• Ensure financial policies and processes are effectively communicated, implemented and monitored.
• To be customer focused within all areas of operational activities and maximise relationships with clients.
• Ensure the contracts are staffed by fully competent properly trained teams, with all post holders being appropriately skilled and experienced to undertake their roles effectively, and that effective succession planning arrangements are in place.
• Deliver effective communication through competent advice, leadership and direct contribution to client management meetings, briefings, consultation forums, correspondence and monthly and ad-hoc reporting, as appropriate.

On Offer:

• Salary: £65–70k+ Car/ Car allowance
• Office-based in North London with site travel also in North London.
• Full security screening/ DBS check required