Account Manager (f/m/d)

NUNAMI; Poland; Remote; Confidential; Full time

Job summary

A fast-growing B2B SaaS startup is seeking an Account Manager to focus on account management and client onboarding. You will work directly with the Chief Revenue Officer, helping e-commerce clients convert leads into active partnerships. Ideal candidates have 2-6 years of experience and are fluent in German and English. Join a remote-first environment with flexible hours and strong support for your success.

Benefits

Remote-first work environment

Flexible hours

Flat hierarchies

Supportive team

Strong managerial support

High probability of success

Self-funded fruit basket

Qualifications

• 2–6 years of experience in sales/account management in the e-commerce ecosystem.
• Proficient in both German and English.
• Strong ownership and a proactive growth mindset.

Responsibilities

• Identify and acquire new e-commerce clients through various channels.
• Guide new clients from awareness to successful onboarding.
• Manage partner relationships to drive shared success.

Skills

Sales/account management in e-commerce

Fluent in German

Fluent in English

Proactive and growth-oriented

Job description

Join NUNAMI as an Account Manager

At NUNAMI, we’re reshaping the future of e-commerce. Based in Hamburg and growing fast, we’re a B2B SaaS startup helping online businesses convert more visitors into enthusiastic buyers. Our AI-powered solution delivers personalized product recommendations and smart engagement tools that win back abandoning shoppers- boosting revenue for top brands and stores.We’re now looking for a proactive, growth-oriented Account Manager with strong ownership and accountability to help us build the next generation of our product.

Aufgaben

️ What You’ll Be Doing

You’ll work directly with the Chief Revenue Officer and play a key role in growing NUNAMI. This role focuses almost entirely on account management – not cold outreach. You’ll identify and convert qualified shops through our partner network, with most conversions happening via demo calls or email. Clear expectations, no bureaucracy – just space to own your work and grow quickly.

Your key responsibilities

Acquisition: You’ll proactively identify and acquire new e-commerce clients through:

• 10% Direct outreach via calls, emails, and LinkedIn DMs
• 60% Targeted campaigns on affiliate platforms
• 30% Qualifying leads and converting interest into active partnerships

Client Enablement: You will take full ownership of guiding new clients from initial awareness to successful onboarding and long-term value creation.Yourresponsibilities include:

• Pre-qualifying leads (inbound & outbound)
• Managing outreach and inbound leads to build early trust
• Leading discovery and demo calls that align needs with our solution
• Setting clear expectations to foster trust and commitment
• Enabling clients throughout evaluation and decision-making
• Handling objections with empathy and outcome-focus
• Driving conversion and ensuring a smooth handover to implementation

Partnership Management
In close collaboration with your Manager, you will:

• Support and grow our partner network
• Contribute to joint go-to-market activities and referral flows
• Maintain strong partner relationships to drive shared success

Role Details

• Hours: 40 hours per week
• Location: RemoteStart: ASAP – we move fast!

Qualifikation

What You Bring

• 2–6 years of experience in sales/account management in the e-commerce ecosystem
  (preferably e-commerce tech, also welcome: affiliate platforms/agencies, D2C or e-com brands)
• Fluent in German & English
• Proactive, with strong ownership and a growth mindset
• Comfortable with feedback, both giving and receiving

Benefits

Perks & Benefits

• Remote-first (work from anywhere)
• Flexible hours (we care more about outcomes than clocks)
• Flat hierarchies and real ownership from day one
• Supportive Revenue & GTM team to help you succeed
• Strong RevOps support to remove friction and boost performance
• An experienced manager who invests in your growth
• Loyal clients and a proven product-market fit
• High probability of success - you’ll be joining at just the right time
• ...and yes, there’s a fruit basket (self-funded, still delicious**)**

If you’re excited about building software and a company, working closely with experienced leaders, and moving fast without cutting corners - we’d love to hear from you.