Account Executive

Lexis Nexis; Województwo mazowieckie; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

A global risk solutions provider in Warsaw is looking for an Account Executive to manage client portfolios and drive account growth. This role is hybrid, requiring on-site presence at least twice a week. The ideal candidate will build client relationships and oversee renewals and upselling opportunities, requiring fluency in English and Russian and/or French. Strong communication skills are essential.

Qualifications

• Fluent in English and Russian and/or French.
• Detail-oriented and highly organised.
• Strong relationship-building and communication skills.

Responsibilities

• Act as the main point of contact for clients.
• Build long-term client relationships and ensure high satisfaction.
• Manage the contract renewal process accurately.

Skills

Fluent in English and Russian and/or French

Detail-oriented and highly organised

Strong relationship-building and communication skills

Proven experience in sales/renewal targets

Proactive and adaptable

Tools

Salesforce or similar CRMs

eLearning platforms like Brainshark or Highspot

Job description

Overview

Account Executive

Location: Warsaw (hybrid/ minimum twice a week in the office)

About the business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com.

About our Team: Our sales team based in Warsaw is dedicated to partnering with organisations to address and solve complex risk problems. You will be joining a high-performance sales team in a business enjoying significant growth, a global FTSE 100 company and well renowned in the market.

About the role: As an Account Executive at LexisNexis Risk Solutions, you\'ll play a crucial role in our client retention and growth strategy. Managing your own portfolio of accounts, you will build strong client relationships, take full ownership of the renewal cycle, and identify upsell opportunities. You\'ll act as a trusted advisor, confidently engaging with clients at all levels while coordinating with internal teams to ensure a seamless customer experience. If you\'re detail-oriented, proactive, and customer-focused, this is a fantastic opportunity to make an impact.

Responsibilities

Client Relationship Management & Renewals

• Act as the main point of contact for a portfolio of clients
• Build strong, long-term client relationships and ensure high satisfaction
• Manage the full contract renewal process with accuracy and timeliness
• Monitor client activity to identify potential risks and take proactive action
• Collaborate with internal teams to resolve issues and deliver a seamless experience
• Maintain accurate forecasts and contribute to overall sales performance

Upselling & Cross-Selling

• Identify opportunities to grow accounts through upsell and cross-sell strategies
• Keep CRM systems up to date with qualified opportunities and account insights
• Support sales and marketing campaigns by promoting relevant solutions to clients

Customer Onboarding

• Guide new clients through a smooth onboarding process
• Conduct welcome calls and deliver tailored product training
• Coordinate internal support to respond quickly to client queries during onboarding

Requirements / Qualifications

Essential:

• Fluent in English and Russian and/or French
• Detail-oriented and highly organised, with the ability to juggle multiple priorities
• Strong relationship-building and communication skills, especially over the phone
• Proven experience in meeting or exceeding sales/renewal targets
• Proactive and adaptable, comfortable working both independently and in teams

Desirable:

• Experience with Salesforce or similar CRMs
• Background in account management or client-facing roles with senior stakeholders
• Familiarity with eLearning platforms such as Brainshark or Highspot

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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