3PL Manager, External Fulfillment EU (Fulfillment & Operations)

Amazon; gmina Kobierzyce; On-site; PLN 174,000 - 208,000; Full time

Benefits offered by this job

Pension plans

Health insurance

Life and disability insurance

Business travel insurance

MultiSport card

Employee discount program (EDC/Extras)

Employee Assistance Program

Job summary

Amazon Fulfillment Poland sp. z o.o. is seeking an experienced 3PL Manager to oversee the strategic operations of our third-party logistics network in Poland.

You will manage performance, costs, and continuous improvement initiatives across multiple 3PL partners while ensuring alignment with Amazon standards. The role requires up to 40% travel to local 3PL sites and Amazon facilities, with a focus on data-driven decision making, stakeholder collaboration, and strong vendor relationship

Qualifications

• Experience in logistics, transportation, supply chain, or related operations.
• Fluent English written and spoken.
• Bachelor's degree in supply chain, operations, engineering, analytics or related field.

Responsibilities

• Oversee performance of 3PL partners and ensure alignment with Amazon standards.
• Drive cost management and identify cost-saving opportunities with 3PLs.
• Lead continuous improvement initiatives using Lean or Six Sigma methodologies.
• Coordinate change management and ensure seamless network integration with Amazon facilities.
• Develop strong vendor relationships and high-level escalation reporting.

Skills

Logistics experience

Fluent English

Education

Bachelor's degree in supply chain management or related field

Job description

Job ID: 10499581 | Amazon Fulfillment Poland sp. z o.o.

Amazon is seeking an experienced 3PL (Third-Party Logistics) Manager to oversee the strategic operations and performance of our critical third-party logistics provider network. In this pivotal role, you will be responsible for ensuring our 3PL partners consistently meet our high standards across key areas such as operational performance, cost management, continuous improvement, change management, network integration, escalation processes, and provider relationship management. The position requires up to 40% travel to local 3PL sites and Amazon facilities.

Key job responsibilities

• Performance Management
  • Establish and lead a structured, systematic approach to site-level performance management, including the use of short-term improvement plans, deviation management, and providing high-quality performance comments and feedback
  • Proactively identify performance deviations, develop and execute corrective action plans in collaboration with 3PL providers, and leverage data-driven insights to optimize operations
  • Serve as a benchmark for peers, setting the standard for performance management excellence
• Cost Management
  • Demonstrate a deep understanding of 3PL business cases and the ability to detect hidden cost levers
  • Drive impactful cost-saving opportunities and efficiency-boosting initiatives, including the piloting of new productivity and cost-controlling projects
  • Actively engage with stakeholders to refine business cases and influence cost-improvement activities
• Continuous Improvement
  • Utilize Lean, Six Sigma, or other continuous improvement methodologies to proactively detect potential issues before they impact KPIs
  • Drive operational excellence and structured follow-up with peers and linked businesses, setting higher benchmarks for the network
  • Demonstrate the ability to influence and align with internal and external stakeholders on improvement plans
• Change Management
  • Effectively implement top-down changes from Amazon leadership as well as bottom-up initiatives to align 3PL operations with Amazon standards
  • Exhibit the capability to develop positive and effective initiatives, acting as a primary proposer and setting higher benchmarks for the rest of the network
• Network Integration
  • Establish continuous and successful bi-directional exchange of support with internal senior network management, acting as a development motor
  • Demonstrate the ability to effectively coordinate and align the 3PL site with the broader Amazon fulfillment network and supporting functions
• Escalation
  • Proactively identify and elevate critical issues, utilizing effective communication and partnering with senior stakeholders to drive timely resolution
  • Autonomously author comprehensive escalation reports and successfully participate in senior leadership calls
• 3P Key Accounting & Vendor Relationship Management
  • Build strong, profitable, and sustainable relationships with 3PL provider leadership, Amazon's internal leadership, and the broader provider network
  • Become a trusted and reliable interlocutor, seen as a key point of contact and a benchmark for peers

Basic Qualifications

• Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
• Speak, write, and read fluently in English
• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• Willingness to travel up to 40% of the time to local 3PL sites and Amazon facilities.

Preferred Qualifications

• Experience leading process improvements
• Experience in analytical tasks or projects, working with data
• Experience communicating with a wide range of stakeholders, including your peers and leadership
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience working with vendors or partners
• Experience leading cross-functional projects and implementing strategic initiatives
• Proficiency in data analysis and interpreting complex performance metrics
• Demonstrated competence in establishing continuous and successful bi-directional exchange of support with internal senior network management
• Advanced degree in a relevant field/ MBA

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Bielany Wroclawskie, POL - 17,100.00 PLN Monthly

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.

Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.