Workforce Services Senior Analyst

Accenture; Hyderabad City Taluka; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A global professional services company is seeking a Workforce Services Senior Analyst to enhance workforce management and analytics, ensuring a productive environment. The ideal candidate should possess 5 to 8 years of experience with strong skills in workforce analytics, communication, and adaptability. Responsibilities include problem-solving, client interaction, and team oversight. This role may require work in rotational shifts.

Qualifications

• 5 to 8 years of experience in a relevant field.
• Expert in English (International).

Responsibilities

• Analyze and solve increasingly complex problems.
• Interact daily with peers within Accenture.
• Have some interaction with clients and/or Accenture management.
• Receive minimal instruction on daily work/tasks and moderate instruction on new assignments.
• Make decisions that impact your own work and may impact the work of others.
• Act as an individual contributor and/or oversee a small work effort and/or team.

Skills

Workforce Analytics

Workforce Experience Analytics

Adaptable and flexible

Collaboration and interpersonal skills

Written and verbal communication

Ability to meet deadlines

Agility for quick learning

Microsoft Excel

Microsoft PowerPoint

Education

Any Graduation

Job description

Skill required: Trust & Safety - Workforce Management (WFM)

Designation: Workforce Services Senior Analyst

Qualifications: Any Graduation

Years of Experience: 5 to 8 years

Language - Ability: English(International) - Expert

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

Enable a superior brand experience, accelerate responsible growth and create a secure environment. An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

What are we looking for?

• Workforce Analytics
• Workforce Experience Analytics
• Adaptable and flexible
• Collaboration and interpersonal skills
• Written and verbal communication
• Ability to meet deadlines
• Agility for quick learning
• Microsoft Excel
• Microsoft PowerPoint

Roles and Responsibilities

• Analyze and solve increasingly complex problems.
• Interact daily with peers within Accenture.
• Have some interaction with clients and/or Accenture management.
• Receive minimal instruction on daily work/tasks and a moderate level of instruction on new assignments.
• Make decisions that impact your own work and may impact the work of others.
• Act as an individual contributor and/or oversee a small work effort and/or team.

Please note that this role may require you to work in rotational shifts.