Workforce Services Associate

Accenture; Hyderabad City Taluka; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A global professional services company is seeking a Workforce Services Associate in Hyderabad. The ideal candidate will manage workforce tasks and analyze performance while working collaboratively in a team. Expertise in English and proficiency in Microsoft Excel and PowerPoint are essential. This position offers opportunities for individuals with 1 to 3 years of experience and may require rotational shifts.

Qualifications

• 1 to 3 years of experience in a relevant field.
• Expert level in English language.
• Flexibility to work in rotational shifts.

Responsibilities

• Solve routine problems, using guidelines.
• Interact within your own team and direct supervisor.
• Follow detailed instructions on daily tasks.
• Impact your own work through decision-making.
• Contribute as an individual in a focused scope of work.

Skills

Workforce Analytics

Adaptable and flexible

Agility for quick learning

Written and verbal communication

Collaboration and interpersonal skills

Ability to work well in a team

Microsoft Excel

Microsoft PowerPoint

Education

Any Graduation

Job description

Skill required

Trust & Safety - Workforce Management (WFM)

Designation

Workforce Services Associate

Qualifications

Any Graduation

Years of Experience

1 to 3 years

Language Ability

English (International) - Expert

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

Enables a superior brand experience, accelerates responsible growth and creates a secure environment. An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

What are we looking for?

• Workforce Analytics
• Workforce Experience Analytics
• Adaptable and flexible
• Agility for quick learning
• Written and verbal communication
• Collaboration and interpersonal skills
• Ability to work well in a team
• Microsoft Excel
• Microsoft PowerPoint

Roles and Responsibilities

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts