Employment Type: Contract / Project-Based
Work Arrangement: Remote
Project Scope: 10 Windows 11 Pro PCs
Project Overview
We are looking for an experienced Windows Endpoint Engineer to configure and deploy 10 Windows 11 Pro PCs as secure, locked-down classroom kiosks.
Each PC will operate an interactive touch display and run a defined set of classroom applications. All devices must be centrally managed through our existing Microsoft Intune environment and remotely accessible through ConnectWise.
The objective is to build a repeatable kiosk setup that allows our IT support team to deploy, manage, update, monitor, and troubleshoot classroom devices remotely without requiring on-site intervention.
This is a project-based contract engagement, with the possibility of a short-term support arrangement following successful deployment.
Key Responsibilities
1. Discovery & Technical Design
- Review classroom applications, websites, and display requirements.
- Assess PC hardware and interactive display compatibility, including touch, audio, USB, HDMI, and resolution.
- Recommend the appropriate Windows kiosk configuration (Single-App, Multi-App Assigned Access, or Restricted Shell).
2. Windows Baseline & Intune Configuration
- Enroll all 10 PCs into Microsoft Entra ID and Intune (Windows Autopilot preferred).
- Configure security policies and restrict access to unnecessary applications, Settings, Microsoft Store, USB storage, and command-line tools.
- Configure automatic sign-in, power management, sleep settings, and recovery after crashes or reboots.
3. Kiosk & Interactive Display Setup
- Configure and deploy kiosk profiles through Intune.
- Set up application and website allow-lists.
- Configure touch functionality, display scaling, resolution, audio, and multi-display behavior.
- Set up wireless casting and classroom collaboration software where required.
4. Remote Management & Security
- Deploy applications, Windows updates, and security baselines through Intune.
- Configure Windows Update for Business deployment rings.
- Install and configure ConnectWise Automate and/or ScreenConnect agents.
- Enable remote access, monitoring, and alerting.
- Configure BitLocker, Microsoft Defender, and compliance reporting.
- Ensure technicians can remotely troubleshoot, reset, and recover devices without compromising kiosk restrictions.
5. Pilot, Deployment & Handover
- Build and test the complete configuration on one pilot PC.
- Validate functionality in a live classroom environment.
- Roll out the approved configuration to the remaining nine PCs.
- Train IT staff and provide a quick-start guide for teachers.
- Document the complete setup, configuration, and recovery procedures.
Project Deliverables
- 10 Windows 11 PCs enrolled in Intune and running the approved kiosk configuration.
- Fully functional interactive displays, including touch, audio, and display settings.
- ConnectWise agents installed and tested on all devices.
- Exportable and reusable Intune configurations, including profiles, applications, and update policies.
- As-built technical documentation covering configurations, application allow-lists, accounts, and device replacement procedures.
- Remote support and recovery runbook, including troubleshooting, reset, and re-imaging instructions.
- One-page teacher quick-start guide.
- IT staff training and final handover session.
Required Qualifications & Experience
- 3+ years of experience as a Windows Systems Engineer, Endpoint Engineer, or similar role.
- Strong hands-on experience with Microsoft Intune, including:
- Configuration Profiles and Settings Catalog.
- Win32, MSIX, and Microsoft Store app deployment.
- Windows Update for Business and update rings.
- Practical experience with Windows 11 kiosk configurations, including Assigned Access, Shell Launcher, AppLocker, or WDAC.
- Experience with Microsoft Entra ID, Windows Autopilot, and device enrollment.
- Hands-on experience with ConnectWise Automate and/or ScreenConnect.
- Strong PowerShell scripting skills for configuration and remediation.
- Knowledge of Windows security, BitLocker, Defender, local accounts, and least-privilege access.
- Strong documentation and communication skills.
Preferred Qualifications
- Microsoft Certified: Endpoint Administrator Associate (MD-102).
- Experience with K-12 or higher-education classroom technology deployments.
- Familiarity with interactive display platforms such as Promethean, SMART, ViewSonic, or Newline.
- Experience with wireless presentation tools such as Miracast, AirServer, or Barco ClickShare.
- Knowledge of Intune Remediations and Endpoint Analytics.
- Familiarity with ConnectWise PSA ticketing and alert workflows.
Engagement Details
- Contract Type: Project-based, with an optional short-term post-deployment support period.
- Location: Remote configuration and design, with on-site availability required for the pilot and final rollout.
- Project Size: 10 Windows 11 Pro PCs across classroom environments.
- Timeline: To be proposed by the candidate, including estimated hours and milestones for each phase.
- Reporting: IT / Project Manager.
We are looking for someone who can independently design, implement, test, document, and hand over a complete solution — not just configure individual PCs.