WFM Data & Reporting Analyst — Rotational Shifts

Accenture; Hyderabad City Taluka; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A leading professional services company in Pakistan is seeking a Workforce Services Analyst. The role involves monitoring key operational metrics, preparing reports, and collaborating with various stakeholders. Ideal candidates should possess a graduation degree and have at least 2 years of experience in Metrics and Reporting. This position requires working in a 24/7 environment with rotational shifts.

Qualifications

• Graduate with 2 years of working experience in Metrics and Reporting.
• Ability to make improvements to work products, services, or processes.
• Compliance with Accenture standards, procedures, and policies.

Responsibilities

• Monitor daily operational metrics on a real-time basis.
• Prepare RCA and maintain downtime trackers.
• Assist in designing insightful report views.

Skills

Metrics and Reporting

Excellent oral and written communication

WFM tools experience

Education

Any Graduation

Job description

A leading professional services company in Pakistan is seeking a Workforce Services Analyst. The role involves monitoring key operational metrics, preparing reports, and collaborating with various stakeholders. Ideal candidates should possess a graduation degree and have at least 2 years of experience in Metrics and Reporting. This position requires working in a 24/7 environment with rotational shifts.