VOB Specialist

Meds Nexus Private Limited; Saddar; On-site; PKR 670,000 - 1,004,000; Full time

Benefits offered by this job

Medical Coverage

Leave Encashment

CSP

Saturday and Sunday Off

Female transport allowance

Dinner & Tea

Job summary

Meds Nexus is seeking a VOB Specialist in Rawalpindi, Pakistan, to verify patients’ insurance eligibility and benefits for U.S. healthcare visits. You will support clients by ensuring accurate benefit verification, maintain verification workflows, and document call notes.

The role requires 2+ years in medical billing, knowledge of U.S. revenue cycle, eligibility, benefits verification and prior authorization, and a graduate degree.

Qualifications

• 2+ years as a VOB Specialist in medical billing
• Strong knowledge of U.S. revenue cycle and eligibility/benefits verification
• Experience with prior authorizations and client-specific rules

Responsibilities

• Verify insurance eligibility and benefits for patients before visits
• Maintain and track verification workflow for each patient
• Document call notes with precision and update client RCM platform
• Follow client-specific documentation standards and protocols
• Uphold data protection and information security guidelines
• Demonstrate integrity and adhere to high ethical standards
• Communicate effectively with U.S.-based insurance companies

Skills

2+ years experience

U.S. Revenue Cycle

Eligibility & Benefits Verification

Prior Authorization

Client Rules Application

Report Generation

Clear Accent

Education

Graduate degree in any field

Job description

Meds Nexus is a healthcare and technology company specializing in Medical Billing (RCM) and Software Development services. Since 2020, we have been delivering reliable, technology-driven solutions that help healthcare providers improve revenue cycle efficiency and support businesses with digital transformation.

We are committed to innovation, quality, and continuous improvement while building a skilled and growth-oriented workforce.

Job Description

As a VOB Specialist, your core responsibility will be to verify patients’ insurance eligibility and benefits before their medical visits. You will play a crucial role in supporting our clients in the U.S. healthcare industry by ensuring accurate and timely benefit verification.

Key Responsibilities

• Contact U.S.-based insurance companies to verify patient coverage details
• Maintain and track the verification workflow for each patient
• Document call notes with precision and take corrective measures as needed
• Update actions and notes on the client’s revenue cycle management (RCM) platform
• Follow client-specific documentation standards and protocols
• Uphold Meds Nexus’ data protection and information security guidelines
• Demonstrate integrity and adhere to the highest standards of ethical conduct

Desired Candidate Profile

We’re looking for someone who is detail-oriented, proactive, and well-versed in U.S. medical billing processes.

Requirements

• Minimum 2+ years of experience as a VOB Specialist with a medical billing service provider
• Strong knowledge of the U.S. revenue cycle, Eligibility & Benefits Verification, and Prior Authorization
• Ability to understand and apply client-specific business rules
• Skilled in generating reports and maintaining accurate records
• Strong communication skills with a neutral/clear accent
• Graduate degree in any field
• Problem-solving attitude with a willingness to learn and grow

• Medical Coverage
• Leave Encashment
• Contributory Saving Plan (CSP)
• Saturday and Sunday Off
• Transportation allowances only for female staff
• Complementary Food (Dinner) & Tea/Green Tea (Two times)

Duty Timing: 5:30PM to 2:30 AM (Monday to Friday)

Job Type: Full-time

Office Address: Office # 1st, 4th Floor, Gold Mark Plaza, [Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab

This opening covers the following 1 role:

Reach out and tell us how you'd like to contribute to Meds Nexus.