Verification Officer

Mobilink Microfinance Bank Ltd; Kohat; On-site; PKR 900,000 - 1,200,000; Full time

Job summary

Mobilink Microfinance Bank Ltd (MMBL) seeks a Verification Officer to support branches, review loan files for accuracy, and participate in credit decisions. You will maintain MIS, identify rejection reasons, and ensure policy adherence.

The role also includes pre- and post-disbursement verifications and staff trainings. Ideal candidates hold a Bachelor’s degree in Business Administration/Banking & Finance/ Agriculture/ Economics/Accounts and have 3–5 years of credit experience.

Qualifications

• Bachelor's degree in one of the specified fields from a reputable institution.
• 3–5 years of credit and related experience.

Responsibilities

• Support branches to meet targets while maintaining prudent credit risk.
• Independently review loan files for accuracy and completeness.
• Participate in branch Credit Committee decisions and provide independent judgment.
• Maintain MIS of loan applications and outcomes.
• Identify reasons for loan rejections and share with stakeholders.
• Conduct pre-approval verifications and cross-check borrower information.
• Verify borrower existence and business activity per policy.
• Assess customer knowledge of business and loan purpose.
• Ensure compliance with credit policies and guidelines.
• Provide trainings to branch staff on credit assessment and monitoring.
• On onboarding goldsmiths, perform credential verification per policy.
• Conduct quarterly verification of goldsmiths and report findings.
• Support and supervise gold auction processes.

Skills

Credit risk assessment

Documentation

MIS reporting

Education

Bachelor's degree in Business Administration/Banking & Finance/Agriculture/Economics/Accounts

Job description

• A Verification Officer supports branches in meeting business targets while maintaining prudent credit risk levels. They conduct independent reviews of loan files for accuracy, participate in credit decisions, and maintain records of loan applications. They perform pre-approval and post-disbursement verifications, ensuring the accuracy and completeness of borrower information. The role involves assessing customers' creditworthiness, ensuring compliance with credit policies, and providing training
• What Verification Officer - MMBL does?
  • Support branches to meet business targets while ensuring that credit risk is maintained at prudent level as per policy and guidelines;
  • Independent desk review of loan files received from business for accuracy & completeness in line with the credit policy & procedures; highlight discrepancies (if any) for rectifications / removal before further processing
  • Participate in branch Credit Committee for credit decisions and impart independent judgment on loan application(s) for approval / rejection) Maintenance of MIS of all loan applications received, processed, rejected;
  • Identification & consolidation of reasons of rejection and onward sharing with stakeholders;
  • Coordinate with branch/ management to improve loan rejection rate and adopt best practices.
  • Conduct post disbursement verifications (as applicable) on sample basis and consolidate findings for onward sharing with Branch Management & Manager Credit Verification/ Head risk analytic for onward sharing with business for rectification and enforcement;
  • To conduct pre-approval verification (physical or telephonically - as applicable) to assess the accuracy of information provided by the borrower(s). Cross verify credit worthiness, reputation and repayment capacity of the applicant(s). This includes verifying genuineness & reliability and completeness of information on loan documents.
  • Ensure existence of borrowers, their business (economic activity) through cross verification of home & business addresses as per credit policy /procedures. Interact with applicants(s) and properly document the observation if any.
  • Ensure to assess customer’s knowledge of the business and purpose of the loan usage. Verify and assess the credit history of the applicant w.r.t CIR (as applicable) in line with Prudential Regulation / Credit Policy / Procedures.
  • Ensure vigilance & identify serious non-compliance issues during verifications & document the observation(s) and report to line Managers immediately.
  • Inculcate culture of credit compliance in line with bank's policy / frameworks / prudential regulation / guidelines;
  • Establish a strong service culture and mindset focused on customer needs without compromising key controls and in line with credit policy & procedures / other covenants
  • Adherence of Credit Policy/ / Procedures / Guidelines circulated from time to time.
  • Ensure Credit Policy & Procedural changes are implemented in branches circulated from time to time;
  • Ensure that exceptions are obtained and documented as per policy before approval.
  • Adherence to office timing and align activities with Branch management to cope with seasonal business fluctuations.
  • Provide functional trainings/capacity building/learning days to Branch Staff to strengthen the credit assessment and monitoring.
  • Any other assignment given by the Line Manager from time to time
  • At the time of onboarding goldsmiths on the branch panel, VO to physically verify his credentials as per the banks policy.
  • Conducting Quarterly Verification of Goldsmiths and dispatching verification reports to HO.
  • Supervise gold auction process.
• What are we looking for and what does it require to be Verification Officer - MMBL?
  • Hold a Bachelor's degree from a reputable Institution in the fields of Business Administration/Banking & Finance/ Agriculture/Economics/Accounts.
  • Have 3-5 years of credit and related experience.

Job Locations:

• Kohat

About MMBL:

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion.MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL ?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.