Territory Sales Supervisor

PMCL-JAZZ; Bhalwal; On-site; PKR 600,000 - 1,200,000; Full time

Benefits offered by this job

Top Employer

Franchise development exposure

Job summary

JazzWorld in Bhalwal, Punjab, Pakistan seeks a Territory Sales Supervisor to lead a small team and drive franchise and retail development. You will work with the Area Sales Manager to grow JazzCash and postpaid sales through retailer engagement and market visits.

The role requires daily market visits, managing one franchise (or two in certain cases), ensuring reporting, and building strong retailer relationships to improve KPI performance.

Qualifications

• Experience delivering on challenging projects.
• End-to-end responsibility from planning to rollout with feedback.
• Ability to work remotely as well as under supervision to improve sales penetration.
• Targets monthly KPIs such as JazzCash Wallet Activation, Postpaid & Prepaid Sales, Remittances, and Cash-in.
• Strong channel development and retailer relationship building.

Responsibilities

• Learn Jazz’s values, business, and products, the Regional Operating Model, and market dynamics.
• Visit the market daily for spot checks and retail audits on stock availability.
• Assigned one Franchise (or two depending on potential and geography).
• Manage the assigned franchise daily; ensure visibility of daily reports from the Area Manager and perform franchise follow-up.
• Build contacts and navigate the franchise and retail network to get work done efficiently.
• Develop Retail & Distribution networks by engaging Franchise staff and DO.
• Focus on Enablers; BVS Activation; EVC; Market Float management; DO service levels; Recharge and non-performers/follow-up.
• Achieve KPIs: Recharge; JazzCash; MBB; Active Retail Base; devise plans to increase handset/Remittance sales.
• Engage retailers in planning BTL activities based on targets and optimize Trade Marketing.
• Work on channel footprint expansion and improvement in KPIs.
• Maintain Territory Integrity & Infringement Control and build strong retailer relations.
• Continuously review and improve JazzCash & Voice KPIs assigned to you and your team.
• Bring proactive ideas and processes for team betterment.
• Manage franchise and retail channel by motivating stakeholders and explaining profitability.

Skills

Sales management

Channel development

Stakeholder management

Market knowledge

Job description

Title: Territory Sales Supervisor
Grade: L1
Location: Bhalwal, Punjab, Pakistan
Company: JazzWorld

TSS team is a sub part of the Regional Operating model lead by the Regional Business Head. This position reports to the Area Sales Manager who leads a team of two to three TSSs. We work with internal and external stakeholders to achieve regional sales targets and resolve issues that occur on daily basis which results in growth of JazzCash & Postpaid Sales and Franchise/Retail Business Development.

What you’ll own

• Learns Jazz’s values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
• Visits the market daily to conduct spot checks/retail audits on stock availability
• Assigned one Franchise (in few cases two, depending on the potential & geographical spread)
• Start managing the assigned franchise on daily basis; ensuring visibility of daily reports shared by the Area Manager; while carrying out strong franchise follow up
• Builds contacts and understanding how to get the work done smoothly and efficiently through the franchise and retail network
• Ensures Retail & Distribution network development – by engaging Franchise staff & DO
• Focuses on Enablers; BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards) Non-Performers to be less than 5% (ensure DO follows up with non performing retailer); Follow up with DO to ensure minimum balance Retailers are less than 5%
• Along with the Enablers focus on achieving Target KPIs: Recharge; Gross Ads (pre & postpaid); JazzCash (DR, Cash-In & M-Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; & JazzCash Retail Base) Devise plans to increase the sales of handsets, Wi-Fi devices, remittances and postpaid numbers
• Starts engaging the retailers in planning BTL (below the line) activities based on target achievement
• Focuses on optimal utilization of Trade Marketing
• Focuses on channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
• Works on Territory Integrity & Infringement Control
• Develop healthy relations with the retailers, franchise owners of your area
• Continuously review and bring improvements in JazzCash & Voice KPIs assigned to you and your team
• Proactive and creative by bringing forward new ideas and processes for the betterment of your whole team
• Manages franchise and retail channel by motivating and counseling the concerned stakeholders and explain the profitability model

Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed

to creating an inclusive environment for all employees.

You may be a strong fit if you:

• Someone who has already delivered on challenging projects.
• Has taken end-to-end responsibility from planning to roll out followed by feedback.
• An individual who can work both remotely as well as under supervision to improve the effectiveness and penetration of the sales and distribution channel.
• Who can work on achievement of monthly KPI targets such as Jazz Cash Wallet Activation, Post-paid & Prepaid Sales, Remittances, and Cash in, MNP etc.
• Increases penetration of overall business in the assigned areas.
• Meets assigned targets end to end.
• Strengthens & develops the Channel.
• Has relevant experience of sales management & channel development

Why JazzWorld

As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.

Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial - shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.

As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.

At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.