Timing: 7:00 PM – 4:00 AM · Karachi (PKT)
Employment Type: Full Time (Onsite)
Location: Lahore, Pakistan
About the Role
- Supervise, mentor, and manage the day-to-day performance of a team of Finance Analysts, ensuring workload is distributed effectively and deadlines are met.
- Conduct regular one-on-ones, performance reviews, and coaching sessions to support skill development and career growth.
- Handle team scheduling, attendance, and escalations, maintaining a motivated and accountable team culture.
- Onboard and train new Finance Analysts on Pinnacle’s processes, tools, and quality standards.
Transaction Processing & Reconciliation Oversight
- Review and quality-check daily store transaction reconciliations including sales, refunds, fuel purchases, and inventory adjustments.
- Oversee maintenance of accurate financial records in QuickBooks, including journal entries, bank reconciliations, and expense categorization.
- Consolidate and review periodic financial reports, ensuring discrepancies are identified and resolved before client delivery.
Client & Stakeholder Communication
- Act as the primary point of contact between the team and U.S.-based finance stakeholders, clarifying transaction details and reporting requirements.
- Communicate team progress, risks, and blockers clearly and proactively to leadership and clients.
- Represent the team in client calls and status meetings, ensuring alignment with corporate accounting standards.
Audit & Compliance
- Lead the team’s preparation for internal and client audits, ensuring documentation is complete and transaction-level queries are resolved promptly.
- Ensure the team’s work consistently meets corporate accounting standards and internal quality benchmarks.
Process Improvement
- Identify inefficiencies in transaction workflows and reporting processes, and drive improvements to streamline team operations.
- Standardize and document best practices for the team’s recurring finance processes.
Education & Qualifications
- Bachelor’s degree in Accounting, Finance, ACCA/CA, or a related field.
- Minimum 4-5 years of experience in finance or accounting roles, including at least 1 year in a team lead or supervisory capacity, preferably within a BPO or shared services environment.
- QBO experience is a must.
Preferred Skills
- Proven experience leading or mentoring a team of finance or accounting professionals.
- Hands-on experience with QuickBooks Online or Desktop.
- Strong understanding of U.S. accounting principles and retail transaction workflows.
- Proficiency in Excel and familiarity with financial reporting tools.
- Strong analytical skills, attention to detail, and sound judgment under pressure.
- Excellent communication and interpersonal skills for cross-border collaboration.
- Experience working with U.S. clients in the retail or fuel industry.
- Familiarity with POS systems and inventory reconciliation.
- Knowledge of sales tax and fuel tax reporting.