Supervisor (part-time) - Original Penguin

Perry Ellis International - Retail; Mall; On-site; PKR 350,000 - 1,400,000; Full time

Job summary

A leading retail company in Punjab, Pakistan is seeking a Supervisor Key Holder to assist in store operations. You'll support the Store Manager in achieving sales goals and ensuring a high level of customer satisfaction. The ideal candidate will have 1-2 years of retail experience and strong interpersonal skills. This role offers benefits such as a 401(k) plan and clothing allowance.

Benefits

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Qualifications

• 1-2 years of retail experience required.
• Must be able to move and/or lift up to 25 pounds.
• Energetic and positive attitude essential.

Responsibilities

• Support the Store Manager in operations and sales management.
• Ensure customer satisfaction and team motivation.
• Maintain store appearance and inventory management.

Skills

Strong interpersonal communication

Customer service skills

Energetic attitude

Education

High school degree

Job description

Company Overview

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries, owns and licenses nationally with a brand portfolio of over 42 brands domestic and internationally recognized, including Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist and Farah. The Company licenses trademarks from third parties, including Nike for swimwear, and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel.

About the Company

Original Penguin is an American clothing line with roots in the 1950s and 60s. The brand specializes in clothing, footwear, and eyewear, embodying a mix of iconic American sportswear with a modern-minded style for a full lifestyle brand.

Summary

The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions, ensures the sales team meets goals of efficiency and customer satisfaction, assists with store replenishment, marketing and promotional changes per company directives, and supports training of sales associates.

Responsibilities

Customer Experience

• Ability to function as a role model at all times, ensuring that customers remain the top priority; respond to all customer needs.
• Achieves excellent scores on secret shopper reports.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Demonstrates awareness of store sales plans and results.
• Demonstrates awareness of individual contribution to business results.
• Promotes merchandise and demonstrates product knowledge to customers and assists them with requests.
• Shares vision and plans execution of store strategy in alignment with corporate and district initiatives.
• Understands reports and analysis of business trends and inventory opportunities.

Operational Responsibilities

• Prioritizes workflow through successful planning and time management.
• Supports appropriate staffing levels based on business trends and payroll guidelines.
• Understands and complies with all company policies, procedures and operations.
• Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store.
• Demonstrates effective written and verbal communication skills.
• Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.
• Supports the supervision and motivates staff members.

Visual, Brand And Product Management

• Participates and supports execution of all pricing strategies to achieve gross margin.
• Supports the execution of merchandise set up according to visual guidelines.
• Communicates store inventory opportunities to the Store Manager.
• Supports replenishment of merchandise on the selling floor as needed.

People Responsibilities

• Adheres to Human Resources standards following general practices.
• Holds teams accountable for achieving results and communicates with Store Managers opportunities.
• Manages conflict.
• Empowers and involves the team in the decision making process while guiding the process.
• Receptive to feedback and fosters dialogue around solutions.
• Maintains confidentiality and meets own commitments.

Requirements

• Energetic and positive attitude
• 1-2 years of retail experience
• Strong interpersonal communication and customer service skills
• Customer service-oriented; outgoing, friendly, and personable with a positive attitude
• Must be able to move and/or lift up to 25 pounds
• High school degree

Benefits

• Accumulated personal/sick time off
• 401(k) plan
• Monthly sales incentives
• Clothing Allowance
• Holiday Pay

Legal Disclaimer

Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.