Service Delivery Coordinator

Techvue360; Rawalpindi Cantonment; On-site; PKR 1,400,000 - 2,000,000; Full time

Job summary

A managed IT services provider is seeking a motivated Service Delivery Coordinator to join their remote team. This entry-level role is ideal for fresh graduates who want to impact the accounting sector. Key responsibilities include coordinating service delivery, managing client expectations, and supporting issue resolution. Strong communication skills and detail-oriented abilities are essential for success in this role.

Qualifications

• Excellent communication and interpersonal skills required.
• Detail-oriented with strong organizational abilities.
• Basic understanding of IT services and solutions is essential.

Responsibilities

• Coordinate timely delivery of services to clients.
• Assist in managing client relationships and expectations.
• Track and report service delivery performance metrics.
• Collaborate with various teams for seamless service integration.
• Support resolution of client issues and queries effectively.

Skills

Strong communication skills

Detail-oriented

Organizational abilities

Basic understanding of IT services

Ability to work independently

Job description

Job Description

At Techvue360, we are more than just a managed IT services provider; we are your strategic technology partner. With over 5 years at the forefront of the IT industry, we empower businesses through innovative technology solutions. We are seeking a motivated Service Delivery Coordinator to join our remote team, ideally suited for fresh graduates looking to make an impact in the accounting sector.

Responsibilities

• Coordinate and ensure the timely delivery of services to clients.
• Assist in managing client relationships and expectations.
• Track and report on service delivery performance metrics.
• Collaborate with various teams to ensure seamless service integration.
• Support the resolution of client issues and queries effectively.

Job Specification

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Basic understanding of IT services and solutions.
• Ability to work independently and as part of a team.