Senior WFM Analytics Lead - Forecasting & Dashboards

Accenture; Hyderabad City Taluka; On-site; PKR 2,000,000 - 2,750,000; Full time

Job summary

A global professional services firm in Pakistan is seeking a Measurement & Report Senior Analyst to manage complex Workforce Management processes. The ideal candidate should have at least 5 years of experience in WFM, strong proficiency in Excel and SQL, and a background in data analysis. Responsibilities include collaborating with cross-functional teams and ensuring data accuracy. This role requires strong communication skills and resilience when handling sensitive content.

Qualifications

• Minimum of 5 years experience in Workforce Management processes.
• Strong resilience and coping skills for handling sensitive content.
• Capable of working independently with minimal supervision.

Responsibilities

• Manage complex WFM processes including scheduling, forecasting, and capacity planning.
• Collaborate with cross-functional teams to align workforce strategies.
• Ensure accuracy in WFM reports and provide actionable insights to management.

Skills

Understanding of WFM Concepts and tools

Proficiency in Advanced Excel

SQL and data manipulation

Experience with Excel-based scheduling models

Exposure to BI tools like Tableau

Quality Assurance skills

Effective Communication

Stakeholder Engagement

Analytical Thinking

Self-Management

Presentation Skills

Education

Any Graduation

Tools

Excel

SQL

Tableau

AWS

Job description

A global professional services firm in Pakistan is seeking a Measurement & Report Senior Analyst to manage complex Workforce Management processes. The ideal candidate should have at least 5 years of experience in WFM, strong proficiency in Excel and SQL, and a background in data analysis. Responsibilities include collaborating with cross-functional teams and ensuring data accuracy. This role requires strong communication skills and resilience when handling sensitive content.